Short Story

Short Story

Warehouse Manager

South San Francisco · Exec

Work authorization required$50k-$150kDetected 72 days ago
Data ScienceOutbound SalesForecastingOperations ManagementLeadershipAdaptabilityMicrosoft Office

About the role

  • This is a critical leadership hire as we are scaling our team significantly.
  • You are a hands-on operator who is as comfortable setting KPIs as you are walking the floor.
  • Align our functional areas around clear priorities and a commitment to quality.

Responsibilities

  • You build for repeatability.
  • Own operational performance across outbound, returns, new merchandise, and support functions
  • Develop and improve warehouse systems, including product handling, storage, equipment utilization, and workflow design
  • Directly manage Team Leads and Supervisors; develop them into stronger operators and future leaders
  • Build a culture of discipline, pride, and urgency on the floor
  • Partner with HR on labor planning to ensure the right staffing levels for weekly and monthly goals
  • Build repeatable, documented processes that don't rely on tribal knowledge
  • Support: Solving fulfillment issues, maintaining equipment, and enabling a smooth overall operation.
  • Our mission is to create a seamless shopping experience for millions of petite women so they can dress with effortless confidence.
  • Partner directly with the CEO and leadership on company-defining work

Requirements

  • High accountability leader: You can set and sustain firm standards and have the emotional intelligence to bring people along with you.
  • Bias for ownership: You don't escalate what you can solve.

Nice to have

  • We're a profitable, fast-growing company reinventing retail for a massively underserved audience.
  • With strong traction and a passionate customer base, we've built a sustainable, defensible business without chasing hyper-growth at all costs.
  • We've reached meaningful scale, but the opportunity ahead of us is even larger.
  • Bilingual English & Spanish: a strong plus given our team composition

Compensation

  • Competitive salary, meaningful equity, and comprehensive benefits

Benefits

  • As a fast-growing startup, we're revolutionizing retail with a data driven learning system that leverages customer feedback to create tailored products.
  • We've been recognized by top publications like Forbes, Fortune and are backed by leading investors who share our vision of building the world's next great consumer brand.
  • Competitive salary, meaningful equity, and comprehensive benefits

Company info

  • ✨ Transform Lives. We're customer-first. Everything we create exists to give her confidence.
  • ⚡️ Demand Excellence. We deliver only our best work, in Fit and Finish. We obsess about details others overlook.
  • 💪 Embrace Challenges. We see obstacles as opportunities to invent better solutions.
  • 💡 Think Differently. We get a thrill from finding better solutions others haven't seen.
  • Review daily and historical performance data, identify trends, and make fast, informed decisions in response to changing operational needs
  • Hold the team accountable to clear standards - you are not afraid to have difficult conversations and follow through on expectations
  • Identify and eliminate bottlenecks as we expand our footprint and headcount

This listing is sourced directly from Short Story's careers page and normalized into a canonical job model.