Otter Match

Otter Match

Technical Program Manager

Seattle, WA · Full-time

Sponsorship not specified$149k-$179kDetected 9 days ago
SQLData EngineeringData ScienceOKRsCommunicationCollaboration

About the role

  • We're looking for a Technical Program Manager (TPM) to drive the Data Quality program, a critical initiative to build a scalable, governed, and reliable data platform across the company. You'll partner with Data Engineering, Data Science, Infrastructure, Product, and Business teams to eliminate customer-facing data errors, reduce manual QA, and establish a single source of truth for metrics.
  • In this role, you'll lead the Data Governance Council (DGC), a cross-functional body responsible for setting and enforcing data governance standards. The ideal candidate is a systems thinker who can translate technical complexity into clear, actionable plans and knows when to drive alignment versus when to let teams execute.
  • We're looking for a Technical Program Manager (TPM) to drive the Data Quality program, a critical initiative to build a scalable, governed, and reliable data platform across the company.

Responsibilities

  • Own and drive complex, cross-functional technical programs from concept to launch, bringing clarity to ambiguous problem spaces.
  • Drive the Data Quality program end-to-end, aligning initiatives across engineering, data, and product toward strategic goals.
  • Lead the Data Governance Council (DGC), driving policy decisions on certification, contract standards, and metric ownership.

Requirements

  • A Bachelor's degree in a related field is required
  • 3+ years experience as a technical program manager or related discipline
  • Proven track record of delivering complex technical programs in a matrixed organization
  • Strong experience with data-related programs centered around quality, governance, or platform infrastructure
  • Ability to influence outcomes across teams without direct authority through trust, data, and clear communication
  • Comfort with ambiguity, shifting priorities, and high-pressure environments
  • In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.

Compensation

  • The base salary range for this role is $149,000 - $179,000 per year.
  • 8 paid holidays per year

Benefits

  • Base salary is just one part of your total rewards package.
  • You may also be eligible for equity awards and an annual performance-based bonus.
  • Benefits Summary (USA Full-Time Exempt Employees):
  • Medical, dental, and vision insurance (multiple plans, incl.
  • Company-paid life and disability insurance (short- and long-term).
  • Optional supplemental life insurance for self, spouse, and children.
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Time Off policies:
  • Discretionary vacation days
  • Paid Bereavement leave

Company info

  • In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology.
  • We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery.
  • Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business.
  • We increase sales, reduce order issues, and decrease delivery headaches.
  • What we're looking for
  • Changing the restaurant industry: You'll be part of a team that helps restaurants succeed in online food delivery.

This listing is sourced directly from Otter Match's careers page and normalized into a canonical job model.