CLEAResult

Bilingual (English/Spanish) Energy Services Program Specialist

Remote - Oregon

No sponsorship$49k-$66kDetected 5 days ago

Outbound SalesCustomer SupportCommunicationMicrosoft Office

About the role

We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee - regardless of position, role, or identity is treated with respect and given an equal chance to thrive.
Please note: Candidates considered must reside in Oregon or SW Washington.
Successful hires must pass pre-employment checks.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students.
Manage a large number of energy efficiency upgrade projects at various phases, supporting customers and coordinating with contractors along the way.
Document conversations with customers, provide recommendations on products or services, and advise on program participation details.
Support follow-up communications and next steps to current program participants as necessary.
Support customer qualification and conduct more complex data entry and incentive processing activities.
Manage program data, and prepare, analyze, and review reports and spreadsheets for accuracy, completeness, errors, and eligibility.
Implement and propose programmatic enhancements in a way that will help level-up our internal capacity to provide energy-efficiency services to clients and residential initiatives we serve.

Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support.
Maintain strong ongoing communications with participating customers to assess their needs and to receive feedback on their experience with program participation.
Prepare and review required program participation documentation while coordinating with various departments, both internal and external.
2-5 years' work experience with non-profit organizations, residential contracting, community organizing, environmental advocacy, energy efficiency and/or construction project management.

$48,800.00 - $66,300.00 Currency
Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
Paid vacation, sick, personal and parental leave time
Employee Assistance Program - offers benefits to help you manage daily responsibilities

We are looking for a talented individual…
To join our team as an Bilingual Energy Services Program Specialist!
In this role, you will be responsible for providing project coordination and customer service for a program delivering low-to-no cost energy upgrades to customers living in Oregon.
This role will also be accountable for developing trusted partnerships with our clients, customers, community-based organizations, tradespeople and internal team members across the organization.
Provide assistance to English and Spanish-speaking customers and/or contractors via emails, inbound and outbound calls addressing inquiries related to energy program participation.
May be asked to participate and present at community events and raise awareness for programs to educate customers about energy-saving best practices, technologies, and available programs.

Employer
As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.
The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.
As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students.

This listing is sourced directly from CLEAResult's careers page and normalized into a canonical job model.