SPS-North America Opportunities - Not Externally Posted Board

SPS-North America Opportunities - Not Externally Posted Board

Concierge Associate

Minneapolis, Minnesota, United States

Sponsorship not specified$40k-$60kDetected 22 days ago
RecruitingHRCustomer SupportLeadershipCommunicationProblem SolvingTime ManagementMicrosoft Office

About the role

  • From the moment someone walks through the door, you set the tone-ensuring every interaction feels seamless, thoughtful, and memorable.
  • Why This Role Matters This role defines the workplace experience.

Responsibilities

  • Manage visitor registration, check-ins, and meeting coordination
  • Deliver personalized service by anticipating needs and accommodating special requests
  • Maintain a clean, organized, and welcoming reception and common areas
  • Coordination & Support
  • Collaborate with internal teams to ensure seamless service delivery
  • Support meeting room bookings, workplace requests, and guest services
  • Utilize workplace technology to manage requests efficiently
  • Track guest preferences and create thoughtful, memorable interactions
  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!

Requirements

  • Ability to multitask and stay organized in a fast-paced environment
  • Proficiency with Microsoft Office and workplace technology
  • High school diploma or equivalent required
  • As a Concierge Associate, you are the face of the workplace-delivering a warm, polished, and personalized experience for every guest, client, and colleague.
  • Strong organizational, time management, and problem-solving skills
  • Professional presence with a service-driven mindset
  • Ability to lift or move items up to 40-60 lbs. (with assistance)
  • Ability to stand, walk, bend, and remain active throughout the day
  • Manual dexterity to operate office and reception equipment

Nice to have

  • 1-2+ years of experience in hospitality, concierge, or client-facing roles preferred

Skills

  • Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.
  • The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.

Compensation

  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
  • SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.
  • SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally.
  • Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
  • To ensure a fair and authenti

Benefits

  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
  • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
  • Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
  • SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
  • At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

Company info

  • Confidence working independently and as part of a team
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
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