Freedom Mortgage

Corporate Trainer - Sales

Boca Raton, Florida, United States of America

Sponsorship not specifiedDetected 47 days ago

SalesLeadershipMentoring

About the role

Summary: The Corporate Trainer - Sales Development provides ongoing training, coaching, and management to Call Center Loan Advisors.
This individual will assist with training Call Center Loan Advisors.
The ideal candidate will have a combination of training experience and mortgage sales experience.

Lead call reviews and coaching sessions.
Partner with Sales and business leadership to provide ongoing visibility into trainee progress and performance during training and production support, including communicating sales/compliance KPI results, attendance, and behavioral concerns; coordinating coaching or corrective action plans; and escalating issues to their direct manager in accordance with policy.
Demonstrate and maintain ongoing industry knowledge and professional development by staying current on mortgage industry changes, regulatory requirements, internal processes, and evolving best practices; identify training content requiring updates and escalate changes through the established change management process to support continued effectiveness and compliance.
Collaborate with team members to help execute the mission statement.
Lead by example and assist with onboarding new Corporate Trainers - Sales.
Maintain regular and punctual attendance.
Performs other related duties as assigned.
However, during new hire training and during production-support rotations, trainees report directly to this position, and the role carries out day-to-day supervisory responsibilities for that trainee population.
The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
3 years Mortgage Sales Experience or related training experience.
Associate or bachelor's degree from a college or university
and/or 3+ year related experience and/or training

Serve as a subject matter expert (SME) to support Learning & Development content creators with the development of training materials for coaching sessions and classroom presentations.
This position is an individual contributor on the Learning & Development team.
The wellbeing and improvement of our customers' lives and the communities in which they live fuels our ambition.

The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Here at Freedom, we're ambitious, restless, and hungry to reach new heights for our customers and for ourselves.
Focused and determined, we're wired to help our customers and each other as we continue to achieve incredible results.

Americans with Disabilities Act: Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation.
Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.
Job Responsibilities: The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position.
The company may change the specific job duties with or without prior notice based on the needs of the organization.

This listing is sourced directly from Freedom Mortgage's careers page and normalized into a canonical job model.