Northwest Bank

Financial Center Banker

Dallas, PA

Sponsorship not specifiedDetected 17 days ago

ExpressSalesCustomer SupportLeadershipMicrosoft Office

Stay score

odds of building a lasting career here

37Risky

Cap-exempt (no lottery)0

Sponsors this role80

Entry-level history0

PERM / green-card track0

Lottery odds40

Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

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About the role

As part of the Branch Banking team, Financial Center Banker will have or acquire an in-depth knowledge of Northwest products and services to provide financial options to clients through a consultative approach while expanding the banking relationship.
Performance Metrics: Meet or exceed performance targets related to customer satisfaction, product sales, and financial wellness conversations.
Continuously strive to improve skills and knowledge through training and professional development opportunities

Responsibilities

Proactively identify areas for improvement and implement strategies to enhance operational effectiveness
Leadership Portraying the Northwest Bank Culture: Deliver exceptional customer service experiences. Address customer concerns and complaints promptly and effectively, turning negative experiences into positive ones
Compliance and Regulations: Adhere to all bank policies, procedures, and regulatory requirements to ensure compliance and mitigate risk. Maintain confidentiality and always protect customer information
Customer Engagement: Initiate proactive conversations with customers to build rapport and understand their financial objectives.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information

Nice to have

1 year banking and/or retail experience preferred
Sales experience preferred
Customer Service experience preferred
High school diploma or equivalent preferred

Skills

Ability to establish effective working relationships among team members and participate in solving problems and making decisions
Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas

Company info

We are committed to creating an inclusive environment for all employees.
Relationship Building: Build long-term relationships with customers by providing ongoing support and follow-up. Anticipate customer needs and proactively reach out to offer assistance and guidance
Work as part of a team

Equal opportunity

Northwest is an equal opportunity employer.

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This listing is sourced directly from Northwest Bank's careers page and normalized into a canonical job model.