Devoted
Content QA Editor - Contract (6 months, East Coast Hours, Remote)
Remote USA · Internship
Sponsorship not specified$45k-$60kDetected 5 days ago
Agentic AIWritingCustomer SupportResearchCommunicationPlain LanguageAdaptability
About the role
- Devoted Health's Member Experience Team is seeking a meticulous QA editor and adaptable copywriter to review, refine, and quality-check content across member-facing and internal channels.
- This isn't basic proofing - it's a heavy QA function requiring a sharp eye for detail, a deep understanding of grammar and style, and a commitment to consistency, compliance, and alignment across every deliverable.
- You'll ensure content is accurate, on-brand, and written in plain language our members can understand - across SMS, email, portal notifications, letters, and knowledge base articles.
Responsibilities
- Write, review, and maintain copy for the internal knowledge base, ensuring content accuracy, consistency, and adherence to established standards.
- Engage and interact with AI agents to optimize content workflows and assist with internal knowledge management.
- Our robust and seamlessly integrated care platform merges advanced data and AI access with world-class clinical and service experiences to create a member experience that is unlike the industry norm.
Requirements
- Portfolio submission required.
Nice to have
- Fluent or professional-level proficiency in Spanish (written), with demonstrated experience writing or editing consumer-facing content in Spanish
Skills
- 4-8 years of experience as a proofreader/copy editor, with some background in copywriting - ideally within an agency or corporate setting
- Exceptional attention to detail with a meticulous approach to editing and content quality
- Skilled at distilling complex concepts into clear, concise, and engaging language
- Self-motivated and capable of working independently, while also thriving in collaborative team environments
- Quick learner with strong research skills and a proactive attitude-eager to ask questions and contribute wherever needed
- This position is remote, but candidate must work on a schedule that aligns with East Coast hours
Compensation
- The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting.
- Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package.
- Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Benefits
- Employer sponsored health, dental and vision plan with low or no premium
- Generous paid time off
- $100 monthly mobile or internet stipend
- Stock options for all employees
- Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
- Parental leave program
- Our Total Rewards package includes:
- Our total rewards package is for full time employees only.
- Founded in 2017, Devoted Health is on a mission to dramatically improve the health and well-being of older Americans by caring for everyone like they are family, and that includes our employees.
Equal opportunity
- Devoted is an equal opportunity employer.
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This listing is sourced directly from Devoted's careers page and normalized into a canonical job model.