Cool Willy's

Cool Willy's

General Manager

1435 S Euclid Ave, Tucson, AZ 85713

Sponsorship not specifiedDetected 8 days ago
Customer SupportLeadershipMentoring

About the role

  • Cool Willy's Air Conditioning & Plumbing is seeking an experienced Home Services General Manager to work alongside our current General Manager before transitioning into full leadership of our Tucson operation.
  • This is a unique opportunity for a proven leader who wants a structured succession plan rather than being thrown into a role on day one.
  • You'll spend time learning our people, processes, culture, and operations before taking full ownership of a $10 million residential HVAC and Plumbing business.

Responsibilities

  • Partner directly with the current General Manager to learn all aspects of the business.
  • Lead HVAC, Plumbing, Customer Service, Dispatch, Sales, and Installation teams.
  • Own the branch P&L and drive revenue, profitability, and EBITDA growth.
  • Develop department managers through coaching, accountability, and leadership.
  • Create a culture built on accountability, teamwork, and exceptional customer service.
  • Partner with recruiting to attract and retain top talent.
  • If you've successfully led a high-performing home service company and know how to drive revenue, develop leaders, improve profitability, and build winning teams, we want to talk with you.
  • Thinks like an owner and takes pride in building successful businesses.
  • Leadership development and executive support
  • Opportunity to lead an established, growing company

Requirements

  • 5+ years of General Manager or senior operational leadership experience within the residential home services industry.
  • Experience managing a $5-6 million or larger HVAC, Plumbing, Electrical, or multi-trade home service operation.
  • Strong understanding of residential service, sales, installation, dispatch, and customer service operations.
  • Proven experience managing a branch P&L and improving profitability.
  • Experience driving revenue growth while maintaining exceptional customer satisfaction.
  • Demonstrated ability to coach and develop managers and field leaders.
  • What We're Looking For
  • We're looking for a leader who:
  • Leads by example.
  • Builds high-performing teams.
  • Holds people accountable while developing them.
  • Makes data-driven decisions.
  • Thrives in a fast-paced, growth-oriented environment.

Nice to have

  • ServiceTitan experience is strongly preferred.

Compensation

  • Competitive executive compensation

Benefits

  • Performance-based bonus opportunity
  • Full benefits package
  • Paid Time Off & Paid Holidays

Company info

  • Build relationships with employees, managers, and key customers.

This listing is sourced directly from Cool Willy's's careers page and normalized into a canonical job model.