Cool Willy's
General Manager
1435 S Euclid Ave, Tucson, AZ 85713
Sponsorship not specifiedDetected 8 days ago
Customer SupportLeadershipMentoring
About the role
- Cool Willy's Air Conditioning & Plumbing is seeking an experienced Home Services General Manager to work alongside our current General Manager before transitioning into full leadership of our Tucson operation.
- This is a unique opportunity for a proven leader who wants a structured succession plan rather than being thrown into a role on day one.
- You'll spend time learning our people, processes, culture, and operations before taking full ownership of a $10 million residential HVAC and Plumbing business.
Responsibilities
- Partner directly with the current General Manager to learn all aspects of the business.
- Lead HVAC, Plumbing, Customer Service, Dispatch, Sales, and Installation teams.
- Own the branch P&L and drive revenue, profitability, and EBITDA growth.
- Develop department managers through coaching, accountability, and leadership.
- Create a culture built on accountability, teamwork, and exceptional customer service.
- Partner with recruiting to attract and retain top talent.
- If you've successfully led a high-performing home service company and know how to drive revenue, develop leaders, improve profitability, and build winning teams, we want to talk with you.
- Thinks like an owner and takes pride in building successful businesses.
- Leadership development and executive support
- Opportunity to lead an established, growing company
Requirements
- 5+ years of General Manager or senior operational leadership experience within the residential home services industry.
- Experience managing a $5-6 million or larger HVAC, Plumbing, Electrical, or multi-trade home service operation.
- Strong understanding of residential service, sales, installation, dispatch, and customer service operations.
- Proven experience managing a branch P&L and improving profitability.
- Experience driving revenue growth while maintaining exceptional customer satisfaction.
- Demonstrated ability to coach and develop managers and field leaders.
- What We're Looking For
- We're looking for a leader who:
- Leads by example.
- Builds high-performing teams.
- Holds people accountable while developing them.
- Makes data-driven decisions.
- Thrives in a fast-paced, growth-oriented environment.
Nice to have
- ServiceTitan experience is strongly preferred.
Compensation
- Competitive executive compensation
Benefits
- Performance-based bonus opportunity
- Full benefits package
- Paid Time Off & Paid Holidays
Company info
- Build relationships with employees, managers, and key customers.
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This listing is sourced directly from Cool Willy's's careers page and normalized into a canonical job model.