AlphaSense
Account Manager, TMT
Remote - United States
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About the role
- In this role, you will serve as our Corporate clients' main point of contact for inbound queries, outbound engagement, relationship updates, and renewal discussions.
- While key performance indicators include retention rate and the identification of growth opportunities, the responsibilities of Account Managers go much deeper.
- The team also extracts a wealth of knowledge from our clients, bringing that internally to product, marketing and sales teams in order to maximize the effectiveness of our business' strategy and communication.
Responsibilities
- Collaborate with Account Executives to identify growth opportunities within the book of business
- Understand the ins and outs of the business, roles, responsibilities, projects, performance metrics, etc. within our client base in order to more effectively: 1) communicate with users, 2) communicate with decision makers, 3) identify white space, 4) partner with AE to craft most compelling messaging to prospective users
- Cultivate relationships with users and key stakeholders to ensure AlphaSense is viewed as a business partner rather than vendor
- AlphaSense is the AI platform redefining market intelligence and workflow orchestration, trusted by thousands of leading organizations to drive faster, more confident decisions in business and finance.
- With AI solutions like Generative Search, Generative Grid, and Deep Research, AlphaSense delivers the clarity and depth professionals need to navigate complexity and obtain accurate, real-time information quickly.
Requirements
- Commercially accountable: You have at least three years of experience in an account management role where you owned retention and growth for an existing book of business.
- Energetic and Creative: You possess a natural intellectual curiosity with the ability to learn and adapt quickly.
- A note on industry background: Prior experience in any of the industries above is not required to apply.
Compensation
- Increase and drive adoption of AlphaSense solutions into other business units of existing clients to uncover new opportunities, exceeding monthly, quarterly and annual revenue goals
- For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables.
- In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location.
Benefits
- Life Sciences & Healthcare:
- You may also be offered a performance-based bonus, equity, and a generous benefits program.
Company info
- Our Customer Success team is made up of Customer Success Managers and Account Managers who are passionate about helping our clients succeed.
- We partner with a diverse range of organizations, from Fortune 1000 companies to some of the largest financial institutions globally.
- As a team, we are committed to providing value to our clients.
- We take a consultative approach to solve challenges through our product, ensuring our customers have the right data to make informed decisions.
- We focus on retaining customers, maximizing product usage, and collaborating with the sales team to uncover growth opportunities.
- The Account Manager, Corporate is responsible for developing three-dimensional relationships with customers and key stakeholders in order to effectively retain and grow our customer base.
This listing is sourced directly from AlphaSense's careers page and normalized into a canonical job model.