Datadog

Datadog

Manager I, Premier Support Engineering - Denver

Denver, Colorado, USA

Sponsorship not specified$108k-$144kDetected 2 days ago
LinuxDatadogAccessibilityPerformance ManagementEmployee RelationsCustomer SupportLeadershipCollaborationMentoring

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odds of building a lasting career here

59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 11 green-card filings in this occupation, 100% were for a worker who already held the job.

Files H-1B transfers

15 transfer filings in the last year, covering 15 workers. Median labor-condition decision: 8 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • You'll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog.
  • We understand not everyone will meet all the above qualifications on day one.
  • Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence.

Responsibilities

  • Manage, develop, coach and mentor a team of Premier Support Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into Datadog's 600+ integrations
  • Build out documentation and knowledge base articles for a variety of technologies
  • Drive projects or initiatives to improve team productivity, process or procedure

Requirements

  • A tinkerer with some programming experience and a basic knowledge of Linux

Compensation

  • $108,000 - $144,000 USD

Benefits

  • Generous global benefits
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Datadog offers a competitive salary and equity package, and may include variable compensation.
  • Guide the team through technical-training, certificates and additional learning and development needs
  • Self-motivated, detail-attentive, and have a desire for continuous learning
  • Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Company info

  • We are Datadog's in-house product experts.
  • The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful.
  • It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers.
  • Collaborate with internal teams and customers on high-priority escalations and act as a resource to resolve escalations from team members as necessary
  • Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.
  • We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations.
  • At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table.
  • Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale.

Equal opportunity

  • Equal Opportunity at Datadog:

Visa & Work Authorization

  • t opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics
Apply directly at Datadog →Create a free account for alerts like thisView Datadog immigration profile

This listing is sourced directly from Datadog's careers page and normalized into a canonical job model.