Onetp
Quality Analyst
TPCA Toronto · Contract
Sponsorship not specifiedDetected 30 days ago
Content MarketingStrategic CommunicationsSalesforceSalesCommunicationMentoringMicrosoft Office
About the role
- We emphasize the importance of our employees, fostering enduring relationships within our teams and communities.
Requirements
- At least a Vocational Diploma/Short Course Certificate, Bachelor's/ College Degree in any field
Nice to have
- Exceptional interpersonal and motivational skills
- At least 2 years of work experience in Quality Assurance in a B2B sales environment
- At least 1 years of B2B sales experience
- Knowledge of BPO voice and back office performance metrics
- Excellent computer skills, including but not limited to MS Office and G Suite
- Effective decision-making skills
- Ability to provide constructive feedback and identify opportunities for coaching
- Solid understanding of workflow and Salesforce
Skills
- Join Teleperformance - Where Excellence Meets Opportunity!
- Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
- Why Choose Teleperformance?
- Our dedication to employee satisfaction distinguishes us.
Compensation
- Competitive salary with incentive programs
Benefits
- Paid 4 weeks training, 2 weeks leave.
- Continuous learning through progressive training that is specific to your tenure and skills.
- Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.
Company info
- Autonomous
- We encourage and trust your decision-making skills.
- Progressive work environment- If you have skills to prove we have all ladders for you to grow
- Flexible
- We believe in results
- Innovative
- All ideas matter
- Inclusive
- Everyone is Included and everyone wins
- TP is a worldwide leader in client experience management and contact center business process outsourcing.
- With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.
- Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.
- Annual Base Salary of CAD $51,000
- Our Work Culture
Equal opportunity
- If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
- Equal Opportunity Employer
- Job Application Accommodation:
This listing is sourced directly from Onetp's careers page and normalized into a canonical job model.