Blindster

Blindster

Customer Service Representative

Houston, Texas, United States

Sponsorship not specifiedDetected 44 days ago
ExcelCustomer SupportZendeskEpicCommunicationMicrosoft OfficeMicrosoft Teams

About the role

  • If so, then the Blindster Bunch wants YOU!
  • Post-Training Schedule: After the initial training period, your schedule will remain the same: 9:00 am - 5:00 pm, Monday - Friday.
  • Our one-on-one training is conducted in office.

Responsibilities

  • Effectively manage and respond to high volumes of support phone calls, tickets, and/or chats submitted via email or through our support portal.
  • Provide helpful, knowledgeable, and timely support to our customers, striving to provide the correct solution the first time around.
  • Build relationships with customers through open and honest communication.

Requirements

  • Must be able to work from office in Houston during initial training period.

Benefits

  • Compensation $20-$22/hr+ commensurate with experience Benefits (Available after 60 Days of Employment) Paid Time Off Paid Sick Leave Medical Insurance Dental Insurance Vision Insurance Flex

Company info

  • Handle customers complaints effectively and provide appropriate solutions or alternatives Follow communication procedures, guidelines, and policies.

This listing is sourced directly from Blindster's careers page and normalized into a canonical job model.