AEG Worldwide
Ontario Reign - Account Executive, Ticket Sales & Service
Ontario, CA,USA · Full-time
No sponsorshipDetected 2 days ago
CRMSalesAccount ManagementExcelCustomer SupportCommunicationTime ManagementOrganizational SkillsMicrosoft Office
About the role
- Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment.
- Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world.
- JOB DESCRIPTION: The is Account Executive-Ticket Sales & Service is responsible for customer service, retention and cross selling to/for current Ontario Reign Season Ticket Members and prospective new fans.
Responsibilities
- We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
- Manage the day-to-day tasks of season ticket accounts by renewing and increasing portfolios by providing a service level of the highest standard.
- Create and maintain high levels of service excellence, both in individual interactions with Reign fans and in joint efforts with fellow Reign Account Executives.
- Create, manage, and analyze all data from ticket sales surveys to improve department efficiency, retention rates, and customer satisfaction and loyalty.
- Perform "game day" responsibilities, including entertaining clients and prospects, as well as working ticket sales booths and tables.
- Quality presentation skills - ability to create, analyze, interpret, and present reports and correspondence
- AEG may require an employee to perform duties outside their normal description.
Nice to have
- BA/BS Degree preferred
- 1-2 years customer service and/or sales experience, prior sports sales experience a plus
- Experience and training in Back Office/KORE or other ticket system preferred
- High proficiency in Microsoft Word, Microsoft Excel, Internet use, and other basic computer usage
- Familiarity with professional sports
- Ability to conduct face to face business meetings
- Motivated to start/continue career in professional sports
- Familiarity with basic tenets of sales and customer service, sports industry specific a plus
Compensation
- Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world.
- Make a minimum number of touch points per Season Ticket account per year, depending upon the profile of each account including arena seat visits.
Benefits
- This position is not eligible for a bonus under the current bonus plan requirements.
Visa & Work Authorization
- Employer does not offer work visa sponsorship for this position.
Apply directly at AEG Worldwide →Create a free account for alerts like thisView AEG Worldwide immigration profile
This listing is sourced directly from AEG Worldwide's careers page and normalized into a canonical job model.