Usaa Federal Savings Bank

Usaa Federal Savings Bank

Insurance Sales & Service Representatives

Colorado Springs Campus

Sponsorship not specified$44k-$70kDetected 20 days ago
Customer SupportLeadershipCommunicationCollaborationProblem SolvingAdaptabilityProperty & Casualty

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 10 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 78%

Of 9 labor certifications old enough to have been used, 2 expired without the employer filing the next step. Median time from filing to decision: 514 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

DOL often reclassifies their job titles

The Department of Labor assigned a different occupation than this employer requested on 54% of its 13 wage determinations — against a 18% norm. The occupation sets the prevailing wage floor.Reclassification is routine and can reflect genuinely hybrid roles; it is not by itself evidence of underpayment.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

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About the role

  • This is a phone-based, member-facing role in a fast-paced contact center environment where you'll spend most of your day assisting members through consecutive service and sales interactions.
  • Worksite: 1855 Telstar Dr, Colorado Springs, CO 80920

Responsibilities

  • Build trusted relationships by identifying needs and recommending personalized insurance solutions.
  • Deliver exceptional member experiences while balancing sales, service, and compliance requirements.
  • Support team success and USAA's mission of serving military members, veterans, and their families
  • Strong communication, customer service, sales, and relationship-building skills.
  • Are passionate about helping others and building trusted relationships.

Requirements

  • Ability to obtain additional required state licenses and registrations within the first 90 days of employment.
  • Success in this role requires strong communication skills, the ability to multitask across multiple systems, and a passion for helping others.

Compensation

  • You are paid within the salary range based on your experience and market data of the position.
  • The actual salary for this role may vary by location.
  • Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
  • range: The salary range for this position is $43,680.00 to $69,930.00 for unlicensed candidates and $44,080.00 to $74,390.00 for licensed candidates.
  • Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive.

Benefits

  • Additionally, our career path planning and continuing education assists employees with their professional goals.
  • For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
  • Bring experience from customer service, sales, banking, insurance, retail, hospitality, healthcare, military, contact center or other customer interaction roles.
  • Strong learning agility and willingness to develop new skills.

Company info

  • At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.
  • Be part of what truly makes us special and impactful.
  • Experience working directly with customers, members, or clients, with a focus on identifying needs and recommending solutions.

Equal opportunity

  • Equal Opportunity Employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  • USAA is an Equal Opportunity Employer.
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This listing is sourced directly from Usaa Federal Savings Bank's careers page and normalized into a canonical job model.