KnowBe4
Account Manager (ENT/Strategic) (Remote) (Austin, Texas)
Austin, Texas · Senior
Sponsorship not specifiedDetected 17 days ago
AWSAzureAgentic AICybersecuritySIEMSOARSalesforceCRMSalesPipeline ManagementForecastingCustomer SuccessZero TrustLeadershipCommunicationCollaborationTime ManagementOrganizational Skills
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odds of building a lasting career here
35Risky
Cap-exempt (no lottery)0
Sponsors this role72
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- KnowBe4 empowers the modern workforce to make smarter security decisions every day.
- Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans.
- The Account Manager (Enterprise/Strategic) position is responsible for managing assigned customer accounts and maximizing all sales opportunities within those accounts.
Responsibilities
- Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts
- Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities
- Follow up on marketing leads to generate sales opportunities and pipeline
- Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy
- Support in the renewal process where there is an opportunity to grow the account
Requirements
- Experience selling deals $500K+ in the Enterprise segment
- Experience selling multi-year deals
- Has demonstrated expertise in value-based selling methodologies with enterprise accounts
- Experience with strategic account planning and management showing measurable account growth
- Experience managing and progressing opportunities involving multiple stakeholders
- Has a track record of managing and closing complex, multi-year deals with multiple stakeholders
- Experience creating and communicating compelling business cases
- Experience with consultative selling approach and value selling methodology
- Experience handling technical objections
- International: English and local language proficiency required.
Nice to have
- Bachelor's Degree strongly preferred (exceptions may be made for military experience).
- Degree in any field acceptable, but a plus if Cybersecurity, Computer Science, IT, Business, Marketing.
- Proven track record selling to EVP and C-level (CISOs and Security Teams a plus)
- 5+ years SaaS sales experience (Cybersecurity preferred but not required)
Company info
- The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score.
- The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI.
- By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
- More specifically, this position will be charged with promoting and selling KnowBe4's additional products and services to businesses (organizations with 1501+ employees), with the objective to achieve and exceed monthly sales quota.
- This can be achieved by targeting your book of business and maximizing cross sale opportunities, increasing subscription levels and adding on additional seats due to account growth.
- This role will work closely with the Customer Success Manager to ensure increased ARR and more product suite adoption by our customers.
- Work with those Customer Success Managers and Renewal Specialists assigned to your customer accounts to the end of your customers increasing their commitment and use of the Knowbe4 Product Suite
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This listing is sourced directly from KnowBe4's careers page and normalized into a canonical job model.