Netwrix Corporation

Netwrix Corporation

Manager, Professional Services

Remote (United States)

Sponsorship not specifiedDetected 30 days ago
SwiftAWSAzureProject ManagementStakeholder ManagementCadenceLeadershipCommunicationCollaborationMentoringCISSPCompTIA

About the role

  • About Us At Netwrix, our mission is to revolutionize data security by placing identity at the core - providing unparalleled visibility and control. Engineered and supported by over 900 highly talented, motivated employees and hundreds of trusted partners in nearly every geography, Netwrix solutions are relied upon daily by security professionals across more
  • than 13,500 organizations in over 100 countries around the world. Over the past two decades, Netwrix has expanded its market presence through innovation, organic growth, and strategic acquisitions, and are proud to be backed by renowned private equity firms, TA Associates and Centerbridge Partners. Netwrix maintains a global presence, fostering a

Nice to have

  • Ensures repeatability, documentation quality, and knowledge reuse across engagements.
  • Monitors adherence to delivery standards and improves offer consistency.
  • Captures lessons learned for risk mitigation.
  • Forecasts team capacity based on pipeline and active demand.
  • Ensures role clarity, coaching cadence, and consistent execution against commitments.
  • Track delivery KPIs, utilization rates, delivery cycle time, and forecast trends for leadership reporting.
  • Contribute to cross-functional collaboration, acting as the delivery voice in account planning, renewals, and solution alignment.

Skills

  • o CompTIA A+, Security+ o CISSP o AWS Certified Cloud Practitioner / AZ-900 Microsoft Azure Fundamentals o

Company info

  • At Netwrix, our mission is to revolutionize data security by placing identity at the core - providing unparalleled visibility and control.
  • Engineered and supported by over 900 highly talented, motivated employees and hundreds of trusted partners in nearly every geography, Netwrix solutions are relied upon daily by security professionals across more than 13,500 organizations in over 100 countries around the world.
  • Over the past two decades, Netwrix has expanded its market presence through innovation, organic growth, and strategic acquisitions, and are proud to be backed by renowned private equity firms, TA Associates and Centerbridge Partners.
  • Netwrix maintains a global presence, fostering a remote-first work environment while encouraging and facilitating frequent face-to-face interaction with colleagues, customers, and partners.
  • Position Overview At Netwrix, we are passionate about technology and working with our diverse customers to deliver successful outcomes.
  • The Netwrix Professional Services Organization's mission is to deliver exceptional experiences and valuable business outcomes to our customers and partners.
  • Platform adoption, solution design, and project success are our guiding principles, the results of which are customer retention, increased expansion opportunities, and improved customer advocacy.
  • As a Professional Services Manager at Netwrix, you will manage multiple projects and/or a delivery team with accountability for execution quality, timelines, and customer satisfaction.
  • Oversee resource planning, manage delivery risks, and support pre-sales scoping as needed.
  • Balance people leadership with operational oversight and drive consistency in delivery practices.
  • Manages delivery across multiple concurrent projects or customer engagements.
  • Anticipates dependencies and delivery risks and implements mitigation strategies.
  • Supports project managers and team leads in complex engagements.
  • Leads consistent execution of standard service offerings.
  • Owns resolution of customer escalations.
  • Coordinates resources, performs root-cause analysis, manages stakeholder communication, and implements corrective actions.
  • Balances workloads and recommends staffing actions (hire/contract/shift coverage).
  • Partners with stakeholders to manage near-term and long-term capacity risks.
  • Validates delivery plans and solution designs to ensure feasibility and customer alignment.
  • Partners with product and engineering to address delivery constraints and ensure maintainable solutions.
  • Leads teams through structured planning and issue resolution.
  • Builds an inclusive culture while driving performance.
  • Manage subcontracting partner resources, contributing to onboarding/certification, skill development, and role clarity, as extensions to the Netwrix Professional Services team.
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This listing is sourced directly from Netwrix Corporation's careers page and normalized into a canonical job model.