Rook Coffee

Rook Coffee

Director of People (Human Resources)

Tinton Falls, NJ · Director

Sponsorship not specified$100k-$115kDetected 38 days ago
Brand StrategyRecruitingHRPerformance ManagementEmployee RelationsHRISEmployment LawLeadershipCommunicationOSHA

About the role

  • When childhood friends Holly and Shawn stepped away from their corporate careers and started Rook Coffee in 2010, they wanted to make people feel special.
  • Since the beginning, in a 300-square-foot shack, Rook has focused on offering specialty coffees that inspire genuine, human connections.
  • Rook Coffee is currently seeking energetic and hard-working individuals to continue to make those connections.

Responsibilities

  • Manage the full-cycle recruiting process using Lever as our ATS and Indeed Sponsored Jobs for sourcing.
  • Develop and maintain job descriptions for new and evolving roles across the organization.
  • Own the full onboarding experience including initial setup, I-9 management, handbook distribution, and new hire orientation.
  • Manage the offboarding process including exit interviews. Use that feedback to identify trends and surface insights that inform retention and culture strategy.
  • Own day-to-day employee concerns, facilitate conflict resolution, and ensure that people feel heard and supported.
  • Build the kind of environment where issues get addressed before they escalate.
  • Own HRIS reporting and ensure data integrity across the system.
  • Lead the performance review process and coach managers on delivering effective feedback.
  • Manage compensation benchmarking and adjustments.
  • Build and oversee ongoing training and development programs for both corporate and hourly team members.

Compensation

  • Performance Management & Compensation

Benefits

  • Administer biweekly payroll, 401(k) administration, and health insurance management including lookback periods.
  • Manage the full benefits function including open enrollment, vendor relationships, and ongoing benefits communication.

Company info

  • Ensure every employee enters Rook with a clear understanding of who we are and what we expect.
  • Own how Rook shows up as an employer. Shape the narrative that attracts the right people and reflects our culture authentically in the market.

Equal opportunity

  • Rook Coffee Roasters provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

This listing is sourced directly from Rook Coffee's careers page and normalized into a canonical job model.