Alto-Shaam, Inc

Alto-Shaam, Inc

Care Supervisor, Programs- STA

Remote - Colorado · Staff+

No sponsorship$128k-$160kDetected 8 days ago
Data AnalysisData VisualizationComplianceProject ManagementJiraProcess ImprovementProcurementPerformance ManagementCustomer SupportPharmacy PracticeLeadershipCommunicationCollaboration

About the role

  • At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare.
  • We empower millions to digitally connect with care providers, essential health resources and needed treatments - and enable care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value.
  • Fuze Health's foundation is built upon the strategic combination of several proven, technology-powered innovators in the digital health, diagnostics, and pharmacy sectors.

Responsibilities

  • Develop, implement, and manage pharmacy programs, while driving alignment with partner, and organizational goals, and regulatory requirements.
  • Lead, mentor, and develop a team of pharmacists and/or technicians, fostering a collaborative and high-performing environment.
  • Develop success rubrics and monitoring programs to implement and monitor quality across programs to maintain high standards of care and patient safety.
  • Identify areas for process improvement and implement changes to enhance efficiency and reduce defects.
  • Partner with stakeholders for systematic improvements for scale.
  • Collaborate with internal teams (e.g., Enterprise liaisons. operations, P&T, DSA, Procurement) and external partners (Enterprise partner points of contact) to report and achieve program objectives.
  • Provide hands-on support to resolve escalated issues related to pharmacy programs or related patient care.
  • Contribute as a key stakeholder in routine touchpoints with external partners.
  • The Care Supervisor, Programs will also serve as a point of contact for escalated issues from patients, providers, or partners and deliver exceptional customer service via phone, text, chat, and email.
  • Program Management: Develop, implement, and manage pharmacy programs, while driving alignment with partner, and organizational goals, and regulatory requirements.

Requirements

  • 4+ years experience working in a high volume pharmacy
  • 2+ years of experience in a supervisory or leadership role
  • Doctor of Pharmacy (PharmD) degree from an accredited school of pharmacy.
  • Yes- Required up to 10% of the time
  • Applicants must be authorized to work for any employer in the U.S. At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.
  • Effective communication, data-driven decision-making, and pharmacy systems proficiency are key.

Nice to have

  • Multi-State Licensure
  • Experience with partnership management
  • Experience using lean, Kaizen, or similar continuous improvement methodologies
  • Proficiency in project management tools within G-suite, JIRA, and data analysis tools such as Looker to independently build and interpret reports to drive decision making
  • Additional Information
  • Additional Physical Job Requirements
  • Commission Eligible: No
  • Travel: Yes- Required up to 10% of the time

Compensation

  • This plan focuses on preventive care-including annual checkups, screenings, immunizations, and prenatal care-at no cost when services are provided by an in-network provider.

Benefits

  • Fuze Health is an
  • Fuze Health recruiters and hiring managers may use automated decision tools to help identify candidates who match the stated job requirements, and to what extent.
  • Fuze Health does not use automated decision tools to make hiring decisions; hiring decisions always involve human review and input.

Company info

  • Ensure adherence to all local, state, and federal regulations, as well as company policies and procedures.
  • We are dedicated to helping our partners evolve and modernize to meet emerging patient and marketplace needs.
  • Compliance: Ensure adherence to all local, state, and federal regulations, as well as company policies and procedures.
  • The Patient and Partner Care experience is an essential part of our mission to build the pharmacy of the future.
  • We are an E-Verify participating company.

Equal opportunity

  • Fuze Health is an Equal Opportunity Employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis.
  • If you have a disability and require reasonable accommodation during any portion of the application or hiring process, please contact us at talent@fuzehealth.com.
  • Fuze Health considers qualified applicants with arrest or conviction records for employment and conducts background checks consistent with applicable law, including the California, Los Angeles County, San Francisco, Philadelphia, and New York City Fair Chance laws.

Visa & Work Authorization

  • Employment Authorization Requirement: Applicants must be authorized to work for any employer in the U.S. At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.
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