Relx
Software Engineer III
Alpharetta, GA · Mid
Sponsorship not specified$79k-$131kDetected 6 days ago
NoSQLDynamoDBDatabricksAWSDatadogProblem Solving
About the role
- We are looking for a Software Engineer to join our Operations Engineering team, supporting a suite of internal systems critical to the performance and reliability of our enterprise insurance platform.
Responsibilities
- Triage and debug customer-impacting production incidents, identify root causes, and drive fixes through to resolution (including follow-ups and prevention).
- Lead/participate in RCAs and post-incident reviews
- write clear incident timelines and implement corrective/preventative actions.
- Collaborate with cross-functional teams including Support, Product, and Engineering to understand business pain points, provide feedback, and help drive improvements across the product and operational workflows.
- Develop and maintain backend tools and services that support operational workflows, including issue triage, order/policy remediation, and improvements that reduce MTTD/MTTR.
- Lead/participate in RCAs and post-incident reviews; write clear incident timelines and implement corrective/preventative actions.
- LexisNexis Risk Solutions is the essential partner in the assessment of risk.
- Within our Business Services vertical, we deliver a wide range of solutions that help businesses drive revenue growth, maximize operational efficiency, and improve customer experience.
Requirements
- Demonstrated experience debugging production systems: reading logs/metrics/traces, isolating root cause, and implementing durable fixes.
- Experience participating in an on-call rotation and handling incident triage with calm prioritization and clear communication.
- 3+ years of experience in backend software development using Node.js.
- Hands-on experience with AWS cloud services (such as Lambda, Step Functions, DynamoDB, S3, CloudWatch, etc.)
- Experience working with relational and NoSQL databases.
- Familiarity with software development best practices: testing, version control, CI/CD.
Nice to have
- Strong problem-solving skills with a track record of investigating ambiguous production issues and improving reliability.
- Experience working with monitoring/observability tools such as CloudWatch, Datadog, or Grafana.
- Experience with big data processing platforms (e.g., Databricks or similar) is a huge plus.
Compensation
- Geographic differentials may apply in some locations to better reflect local market rates.This job is eligible for an annual incentive bonus.
- $78,800 - $131,300.
Benefits
- Comprehensive, multi-carrier program for medical, dental and vision benefits
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
- Build internal dashboards, monitoring frameworks, and alerting systems to provide visibility into operational health and KPIs.
- Our offerings address critical challenges across Anti‑Money Laundering / Counter‑Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk Mitigation, Customer Data Management and Life Insurance
- We are delighted to offer country specific benefits.
Equal opportunity
- qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
- EEO Know Your Rights.
Visa & Work Authorization
- are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientat
This listing is sourced directly from Relx's careers page and normalized into a canonical job model.