Pattersoncompanies
Operations Manager
Richmond, VA
Sponsorship not specified$86k-$114kDetected 1 day ago
AccountingInventory ManagementPerformance ManagementHRISCustomer SupportLeadershipCollaborationAccounts Payable
> stay_score
odds of building a lasting career here
47Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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About the role
- Directs and supervises all Branch operational functions including but not limited to Service Department, Equipment Department, Customer Service, Accounting, and Inventory.
- To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
- Staffing: Participate in the selection process; make hiring and promotion decisions or recommendations; determine personnel needs to ensure coverage on all jobs and that branch obligations are met.
Responsibilities
- Partners with General Manager to develop strategy and achieve Branch objectives.
- Implement organizational best practices within branch.
- Manage Accounting & Financial Activities: Manage branch profit and loss performance against goals
- Resolve customer problems or concerns; manage Customer Service personnel; manage Service Department; assess customer satisfaction with Patterson.
- Inventory Management: Manage merchandise, parts, and equipment inventory processes and inventory turns; responsible for resolution of inventory variances; play active role in excess inventory liquidation.
- Establish a culture that promotes high levels of commitment and productivity; employ strategies to motivate employees and maintain morale.
- This position is in an office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building.
- The building's primary work areas consist of desks, chairs, computers and other office equipment and devices for professional services.
Requirements
- Bachelor's degree or equivalent work experience.
- General computer proficiency including knowledge of MS Office.
- To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation.
- Must be able to understand and effectively exchange accurate information with others such as coworkers, customers and vendors
Nice to have
- Degree in general business.
- Previous management experience.
- Experience in finance, inventory management, accounting or human resources.
- Working Conditions
- Physical Demands
- This position requires: moderate physical activity
- Sitting or standing: Position requires both sitting which includes driving and standing
- Operating a computer or other office devices for the majority of the workday
Compensation
- The potential compensation range for this role is below.
Benefits
- We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
- Full Medical, Dental, and Vision benefits and an integrated Wellness Program
- 401(k) Match Retirement Savings Plan
- Paid Time Off (PTO)
- Holiday Pay & Floating Holidays
- Volunteer Time Off (VTO)
- Educational Assistance Program
- Full Paid Parental and Adoption Leave
- Patterson Perks Program
Company info
- Ensures direct reports are aware of and follow established business policies, practices, and Company's Code of Conduct to create a supportive and productive working environment.
- This position requires traveling to customer locations and providing services and support to customers.
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