Department of Veterans Affairs

Department of Veterans Affairs

Medical Support Assistant (Advanced)

Prescott, Arizona · Contract

Sponsorship not specified$50k-$66kDetected 1 day ago
HRCustomer SupportPatient CareCommunicationPublic Speaking

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odds of building a lasting career here

23Risky
Cap-exempt (no lottery)0
Sponsors this role30
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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About the role

  • Quick Interviews & References HR may arrange interviews and will request references within 3-5 days after being referred to the hiring manager.
  • Clear and Timely Communication: Applicants will receive clear communication at key milestones, including referral, tentative offer, and onboarding instructions.
  • NOTE: This provision is not intended to regularize appointments/ placements.

Responsibilities

  • The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model.
  • Expertise in utilizing numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model.

Requirements

  • English Language Proficiency.
  • MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.j.
  • Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.3.

Compensation

  • $50k-$66k

Benefits

  • The Northern Arizona VA Health Care System is seeking highly energetic candidates to fill the Advanced Medical Support Assistant (AMSA) vacancies within the Community Care Service.
  • Must have High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education.
  • In addition to the basic requirements, the following education and experience criteria must be met when determining the grade of candidates: Medical Support Assistant (Advanced), GS-6 Experience.
  • Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians Assignment.
  • Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources.

Company info

  • Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers.

Visa & Work Authorization

  • Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy

This listing is sourced directly from Department of Veterans Affairs's careers page and normalized into a canonical job model.