Suddath
Claims Recovery Specialist
Jacksonville,Florida: United States of America
Sponsorship not specifiedDetected 12 days ago
AccountingLogisticsHRISCustomer SupportCommunicationMicrosoft Office
About the role
- Responsible for managing agent subrogation email.
Responsibilities
- Manages agent subrogation inbox daily
Requirements
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- No travel required.
- While performing the duties of this Job, the employee is regularly required to sit
- The employee is occasionally required to reach with hands and arms.
- Completes chargeback audits, reports, and claim subrogation within required timeframes.
- Respond to agents with rebuttal results within required timeframes
- Ability to work overtime as required
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Nice to have
- two to three years of experience in customer service and administrative.
Skills
- Excellent verbal and written communication skills
- Highly customer service oriented
- Ability to prioritize and re-prioritize as situations and needs change throughout the workday
- Excellent teamwork and interpersonal skills required
- Excellent attention to detail and follow through
- Military and/or transportation industries experience preferred
- Experience in a multi-dimensional role where customer contact is both written and verbal
- Aptitude for working under deadlines and within specific timeframes
- Self-motivated; works with urgency
- Ability to write routine reports.
- Education & Experience:
- High school diploma or general education degree (GED) required; two to three years of experience in customer service and administrative.
Benefits
- A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
- Paid Time Off (PTO) and paid company holidays
- A tuition reimbursement plan where employees are encouraged to continue their education and development
- For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.
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This listing is sourced directly from Suddath's careers page and normalized into a canonical job model.