Suddath

Suddath

Claims Recovery Specialist

Jacksonville,Florida: United States of America

Sponsorship not specifiedDetected 12 days ago
AccountingLogisticsHRISCustomer SupportCommunicationMicrosoft Office

About the role

  • Responsible for managing agent subrogation email.

Responsibilities

  • Manages agent subrogation inbox daily

Requirements

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • No travel required.
  • While performing the duties of this Job, the employee is regularly required to sit
  • The employee is occasionally required to reach with hands and arms.
  • Completes chargeback audits, reports, and claim subrogation within required timeframes.
  • Respond to agents with rebuttal results within required timeframes
  • Ability to work overtime as required
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Nice to have

  • two to three years of experience in customer service and administrative.

Skills

  • Excellent verbal and written communication skills
  • Highly customer service oriented
  • Ability to prioritize and re-prioritize as situations and needs change throughout the workday
  • Excellent teamwork and interpersonal skills required
  • Excellent attention to detail and follow through
  • Military and/or transportation industries experience preferred
  • Experience in a multi-dimensional role where customer contact is both written and verbal
  • Aptitude for working under deadlines and within specific timeframes
  • Self-motivated; works with urgency
  • Ability to write routine reports.
  • Education & Experience:
  • High school diploma or general education degree (GED) required; two to three years of experience in customer service and administrative.

Benefits

  • A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
  • Paid Time Off (PTO) and paid company holidays
  • A tuition reimbursement plan where employees are encouraged to continue their education and development
  • For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.

This listing is sourced directly from Suddath's careers page and normalized into a canonical job model.