Florida Gulf Coast University

Florida Gulf Coast University

Academic Programs Coordinator I/II

Main Campus, USA · Mid · Full-time

Sponsorship not specifiedDetected 2 days ago
ExcelCustomer SupportCommunicationCritical ThinkingOrganizational SkillsMicrosoft Office

About the role

  • If you thrive in an environment of innovation, accountability and mutual respect, you will find a good home here.
  • Typical duties may include but are not limited to:
  • Reviews admissions applications and provides guidance on the process.

Responsibilities

  • Lead with integrity; consistently produce high-quality work; persevere to overcome obstacles to meet deadlines and achieve deliverables.
  • Share information and insights thoughtfully; build partnerships across departments; communicate respectfully; support colleagues to achieve common goals.
  • The Academic Programs Coordinator provides administrative, operational and student services support for the U.A. Whitaker College of Engineering.
  • The position serves as a resource for current and prospective WCE students and supports the day-to-day coordination of admissions, enrollment, student progression, and student success initiatives.
  • This role works closely with faculty, administrators, and campus partners to coordinate student support processes, maintain student and program data, and support recruitment, retention, engagement, and graduation efforts.
  • The position also supports committee operations, reporting activities, and other initiatives that advance the College's strategic goals and enhance student experience.
  • FGCU is building a culture of curiosity, commitment and collaboration.
  • We value employees who successfully work with others and drive positive change through critical thinking and decisive action.
  • Participates in the implementation, administration, and evaluation of program policies and procedures to support program objectives and student success initiatives. Has the authority to formulate, interpret, and implement program policies.
  • Provides administrative and operational support for graduate committees, college events, and other initiatives that advance program and college strategic goals.

Requirements

  • Conducts regular degree progression audits to assess progress toward degree requirements and graduation goals and ensure students remain on track for timely completion.
  • Experience in customer service or related field.
  • Experience with computer systems and proficiency in Microsoft office (Word, Excel, PowerPoint, and Outlook).

Skills

  • Proven ability to think strategically and approach challenges with creativity.
  • Demonstrated track record of reliability, meeting goals, and holding oneself accountable.
  • Strong interpersonal skills and experience working effectively across teams.
  • Knowledge of or ability to learn student information systems.
  • Excellent interpersonal, verbal and written communication skills.
  • Strong organizational skills and an ability to prioritize and complete simultaneous projects within deadlines.
  • Ability to interact in a professional manner with staff, faculty, students, and the community in a service-oriented environment.
  • Ability to operate a personal computer with proficiency in Microsoft Office and learn new applications and systems.

Equal opportunity

  • Pay Grade 16
  • Applicants will be evaluated for roles as either Academic Programs Coordinator I or Academic Programs Coordinator II based on their qualifications.
  • Applications received prior to July 17, 2026, will receive priority review.
  • FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer.

This listing is sourced directly from Florida Gulf Coast University's careers page and normalized into a canonical job model.