Gsi

Boathouse Shift Supervisor at National Harbor Boathouse

Fort Washington, MD · Full-time

Sponsorship not specified$30k-$35kDetected 1 day ago

ExcelHRISCustomer SupportCommunication

About the role

National Harbor Boathouse, managed by Guest Services, Inc., is now hiring seasonal boathouse supervisors for the 2026 season.
The season runs from mid-April through October and we are open 5 days a week.
The supervisor position is full-time, and staff should expect to work at least 4 days a week.

Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, sanitation, dress, cash control, and employee hygiene.
Maintain awareness of safety issues, and report them immediately to your manager.

Ability to stand for the entire workday and to climb steps regularly.
All staff are required to work at least one day a weekend as well as the summer holidays such as Memorial Day, 4th of July and Labor Day.
Other duties as required and asked by your Manager and/or Assistant Manager
Computer proficiency with the ability to utilize MS Word, Excel, and Outlook.
Ability to effectively organize and coordinate multiple priorities
ability to work well as a team leader
ability to problem-solve.

Ensure complete guest satisfaction at all times.
Handle guests' complaints and solve them according to customer service standards.
Monitor and supervise maintenance of dock and grounds areas to ensure quality standards.
Assist in supervising and directing the unit's staff at the direction of the Unit Manager and Assist ant Manager.
Train hourly staff for peak performance and monito r staff's development.
Notify General Manager of all unusual events, circumstances, or other safety or quality control issues.
Control and administer boat rentals.
Operate motorboat for area sweeps and water rescues as needed

The Boathouse Supervisor assists the Unit Managers in all aspects of unit operations and floor management, including equipment and property to facilitate the fulfillment of financial goals and company initiatives.
Assist customers with using equipment and safely getting on and off the equipment

This listing is sourced directly from Gsi's careers page and normalized into a canonical job model.