Roadtex
OS&D Specialist
Somerset, NJ
Sponsorship not specifiedDetected 1 day ago
ExcelLogisticsCustomer SupportCommunicationProblem SolvingMicrosoft OfficeTransportation Management
About the role
- In 2022, Roadtex was acquired by Echo Global Logistics.
Responsibilities
- Work closely with operations, customer service, service partners and shippers to bring resolution to lost or damaged freight.
- Manage the disposition process for "On-Hand" shipments and "Refusals".Complete all necessary paperwork and system updates within Roadvision.
- Manage relationships within assigned accounts.
- Perform routine duties with minimal supervision following standard practices or procedures.
Requirements
- 1+ years' experience in customer service or logistics
- Proven track record in handling multiple task and problem solving when handling difficult customer issues
- Ability to follow standard operating procedures with little to no oversight
Nice to have
- 2-year community college or vocational degree highly preferred
- High school diploma required
Benefits
- For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.
Company info
- Roadtex Transportation has become a leader in the nationwide LTL industry, specializing in transporting time and temperature-sensitive products.
- We handle refrigerated and LTL needs by leveraging no sailing schedules, our nationwide network of 32 strategically placed temperature-controlled facilities, our state-of-the-art tracking, and our specialized equipment and warehousing capabilities.
- The acquisition brings a truckload brokerage and expanded transportation management solutions to Roadtex's customers while providing Echo with our national warehouse footprint and advanced temperature-controlled transportation solutions.
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This listing is sourced directly from Roadtex's careers page and normalized into a canonical job model.