Digital Realty

Digital Realty

Technician II

Ashburn, VA, United States · Mid

Sponsorship not specifiedDetected 28 days ago
Project Management

About the role

  • The Remote Hands Technician II will be primarily responsible for responding to Customer Requests within the Service Level Agreement time frame.

Responsibilities

  • The Remote Hands Technician II will work with and support all customer demands which may include, racking and stacking of equipment, cabling, cross connects, etc.
  • Internally, the Remote Hands Technician II may work with the Deployment and Implementation teams, the Global Command Center, Provisioning team and Project Management to ensure relevant installations meet delivery dates and create a positive customer experience.

Company info

  • Technician - II Your role The Remote Hands Technician II will assist all Digital Realty customers by providing "best in class" customer and technical support.
  • The Remote Hands Technician will also assist other members of the Operations Team ensuring 100% uptime to all customers.

This listing is sourced directly from Digital Realty's careers page and normalized into a canonical job model.