Saludfamilyhealthcenters
Customer Service Associate
Fort Collins, CO, United States
Sponsorship not specified$20k-$23kDetected 27 days ago
Customer SupportPatient CareWritingMicrosoft Office
About the role
- Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services, and clinical pharmacists work together and coordinate efforts in a team-based system of care.
- The Customer Service Associate (CSA) is responsible for creating a positive first impression, exhibiting excellent customer service, and promoting a pleasing experience for Salud patients.
Requirements
- Graduation from an accredited high school or GED is required
- We serve all individuals regardless of their insurance status or ability to pay.
- Ability to work evening or weekend hours
- Ability to work under stress
- Evening hours may occasionally be required
Skills
- Bilingual English/Spanish preferred
- Must work well with the other patient care team members
- Ability to communicate clearly and appropriately with patients
- Professionalism and a positive attitude
- Proficient in Elementary Math
- Reading comprehension and writing skills
- Keyboarding and word processing skills
- One year of clerical office experience preferred
- Familiarity with medical/dental terminology preferred
- Sensitivity to the low-income and ethnic minority community
- Willingness to become proficient in the use of telephone, fax, copier, email, and electronic health record-keeping
- Ability to read, understand, and follow oral and written instructions
Compensation
- $20k-$23k
Benefits
- Comprehensive Benefits Package includes:
- Medical PPO Plan (Similar to ACA Exchange Platinum Benefit Coverage Levels)
- Low employee premiums, especially given rich benefits
- Dental PPO plan
- Includes Employee Discounts at All Salud Dental Facilities
- Generous vacation accrual
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This listing is sourced directly from Saludfamilyhealthcenters's careers page and normalized into a canonical job model.