Securly

Securly

Customer Success Manager, Small & Mid-Market – Join Our Remote Talent Community

United States of America - Remote · Mid · Full-time

Sponsorship not specified$200k-$400kDetected 78 days ago
ExpressSalesforceCustomer SuccessCommunication

About the role

  • We celebrate diversity and are committed to creating an inclusive environment for all employees.
  • We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

Responsibilities

  • Strength in building scalable workflows for onboarding, renewal, and expansion

Requirements

  • Knowledge of K-12 school cycles and priorities (preferred but not required)

Skills

  • Your experience managing a high volume of accounts in EdTech or SaaS
  • The type of CSM role you'd be most excited to explore in the future

Compensation

  • Competitive base salary and performance-based incentives

Benefits

  • Securly is a market leader in student safety, wellness, and engagement, trusted by over 20,000 schools and 20 million students worldwide.
  • Recognized by the EdTech Top 40 Report, we offer the most comprehensive and integrated suite of solutions to support the digital learning experience.
  • Motivated to help schools get the most from student wellness and safety tools
  • Comprehensive medical, dental, and vision coverage
  • 12 weeks of fully paid parental leave
  • Unlimited PTO, 13 company-paid holidays (U.S.), and a 1-week paid winter break
  • $1,000 annual stipend for professional development

Company info

  • This is not an active job opening.
  • We're always looking to connect with high-performing Customer Success Managers who have experience supporting a high volume of EdTech or SaaS customers-typically 200-400 accounts-using digital-first, tech-touch approaches.
  • By joining our Remote Talent Community, you'll be considered for future openings on our Small & Mid-Market CSM team and prioritized when aligned opportunities become available.

Equal opportunity

  • Securly is proud to be an Equal Opportunity Employer.

This listing is sourced directly from Securly's careers page and normalized into a canonical job model.