Harness
Director, Revenue Operations & Strategy
San Francisco, California, United States · Director
Sponsorship not specified$200k-$300kDetected 110 days ago
DevOpsMachine LearningCybersecuritySalesforceSalesForecastingValuationPerformance ManagementCustomer SuccessCadenceCiscoResearchLeadershipCommunicationProblem SolvingCritical Thinking
About the role
- The team blends high-level strategic thinking with on-the-ground execution to propel the company to grow and scale well, with a strong focus on analytical and quantitative thinking.
- We are a team of problem-solvers, where all challenges are met with enthusiasm and open minds.
- The team works cross-functionally across the company, particularly with sales, customer success, finance, product, and IT.
Responsibilities
- Design and run the GTM operating rhythm: QBRs, weekly forecast calls, pipeline reviews, and performance reviews across segments.
- Partner with Finance on revenue analytics, cohort performance, sales efficiency, and payback metrics to inform investment decisions.
- Own territory mapping and routing plans, scaling the program for automated efficiency.
- Own and/or influence the GTM tech stack (e.g., Salesforce, CPQ, forecasting/BI, enablement, sequencing, enrichment, intent) and roadmap in partnership with IT.
- Ensure systems support scalable, low‑friction workflows for AE/SDR/SE/ teams while meeting the needs of Finance, Legal, and Security.
- Lead design and implementation of key integrations (AI adoption, enrichment, product usage, marketing automation).
- Partner with Data/Analytics to define core GTM dashboards and self‑serve reporting for executives, managers, and individual contributors.
- Identify and deploy AI and automation opportunities across the GTM workflow, including AI‑assisted forecasting, intelligent lead/account scoring, automated workflows, and GenAI‑powered enablement to drive efficiency and scale.
- Build a high‑impact analytics capability that can answer: what's working, what's not, and what to do about it across segments, products, and channels.
- Own funnel and lifecycle analysis (lead → opportunity → closed‑won → adoption → expansion/renewal), and drive recommendations that improve conversion and velocity.
Compensation
- $200,000 - $300,000 USD
Benefits
- Leverage AI/ML techniques to surface predictive signals (churn risk, expansion propensity, deal health) and embed them into operational workflows and inspection routines.
Company info
- Accelerating Our Mission to Bring AI to Everything After Code
- How Harness runs 16 "startups within a startup" at scale | Jyoti Bansal
- Harness Research Shows AI Visibility Crisis Fueling Security Nightmare
- We are looking for someone who loves managing teams and projects, thrives in a fast paced environment, and loves building and iterating on how we scale the organization.
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This listing is sourced directly from Harness's careers page and normalized into a canonical job model.