Omen AI

Solutions Architect

San Francisco

Sponsorship not specifiedDetected 26 days ago

RESTProduct ManagementProduct StrategySalesAccountingProcurementNetwork MonitoringCommunication

About the role

This role spans the full customer lifecycle - from first technical conversation through proof of concept, deployment planning, and post-sale expansion.
You'll also serve as the primary conduit between our customers and our product team, helping to shape the product roadmap based on the most critical needs of data center operators.
This role is ideal for someone who has lived and breathed data center infrastructure - whether as a practitioner, a DCIM/monitoring vendor, or a critical environments consultant - and is ready to apply that expertise in a high-velocity startup environment.

Omen AI is building the diagnostic layer for the world's most critical infrastructure.
You'll work directly with the CEO and our founding sales team to win our most strategic accounts, shape how we bring the product to market, and build the repeatable processes that help us scale.
As Omen's first Solutions Architect, you will own the technical dimension of every strategic deal.
You'll partner closely with Sales to understand customer environments, design solutions that fit them precisely, and earn the trust of the engineers and facilities teams who ultimately decide whether to buy.
Relocation support to San Francisco
Don't meet every bullet but excited about what we're building?
The data center domain is hard to fake, but we care more about judgment and drive than a perfect resume

8-10 years of experience in a technical role with meaningful exposure to data center infrastructure - as a practitioner, a vendor selling into data centers, or a critical environments consultant.
Experience with DCIM platforms (Nlyte, Sunbird, Vertiv, Schneider EcoStruxure, or similar) - either as a user, an implementer, or an integration partner.
Comfort with hardware deployment in live data center environments, including change management processes and maintenance window protocols.
Proven ability to earn the trust of highly technical buyers - facilities engineers, infrastructure architects, and critical environments teams - who are skeptical of sales-forward approaches.
You are equally comfortable doing a live demo in front of a facilities team, architecting an integration with a customer's DCIM platform, or pressure-testing a deployment plan for a multi-GW colocation environment.

Win Omen's first cohort of marquee data center accounts and establish our technical reputation in the market.
Establish trusted advisor relationships with the technical buyers at our top accounts.

We're looking for an exceptional Solutions Architect to become the technical backbone of our go-to-market team.
This is not a traditional GTM role.
The right candidate combines deep data center domain expertise with the instincts of a great salesperson and the rigor of a great engineer.
Own the Technical Sales Motion
Stay engaged after the deal closes - supporting hardware deployment, onboarding, and initial platform configuration to ensure customers realize value quickly.

This listing is sourced directly from Omen AI's careers page and normalized into a canonical job model.