Intuitive Autonomy
Product Manager, Serviceability
Sunnyvale, CA, United States · Contract
Sponsorship not specifiedDetected 5 days ago
AccessibilityProduct ManagementProcess ImprovementMedical DevicesResearchLeadershipCommunicationCritical ThinkingPublic SpeakingMicrosoft Office
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Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Nearly 30 years later, that question still fuels everything we do at Intuitive.
- As a global leader in robotic-assisted surgery and minimally invasive care, our technologies-like the da Vinci surgical system and Ion -have transformed how care is delivered for millions of patients worldwide.
Responsibilities
- Develop DFS business cases that demonstrate desirability, viability, feasibility, and ROI for the proposed solution.
- Partner with leadership to secure support and funding from relevant stakeholders and leadership.
- Engage with Service teams to gather, prioritize, and act on design for serviceability feedback
- Develop serviceability roadmaps that support planned serviceability requirements and advance design for serviceability strategy
- Develop service user requirements aligned to product development timelines
- Manage/maintain formal service user requirements documentation and approvals
- Partner with fellow Product Managers for Serviceability to ensure requirements are aligned with strategic and operational performance goals
- Build understanding of the value of Global Services and the impact of upstream product decisions on service delivery excellence and scalability
- Participate in field rides, job shadowing, conferences, and other activities to maintain domain expertise and awareness of customer needs and service opportunities
- Experience building business cases, using qualitative and quantitative data, to secure funding, resources, or project/program support
Requirements
- Experience with product management, continuous improvement initiatives, Lean/Six Sigma, or equivalent
- Experience with market research, voice of customer feedback, voice of service feedback, or equivalent
- Critical thinking skills, attention to detail, and experience with data-driven decision making
- Minimum Bachelor's degree in a related field required
Nice to have
- Preferred Skills and Experience
Skills
- It started with a simple idea: what if surgery could be less invasive and recovery less painful?
Benefits
- Minimum 5 years professional experience in medical device, biomedical engineering, field service, product management, quality engineering, product support engineering, product engineering, or equivalent role
Company info
- If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at HRHelpNow@intusurg.com.
Equal opportunity
- Intuitive is an Equal Opportunity Employer.
- Accommodation & Accessibility Notice:
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This listing is sourced directly from Intuitive Autonomy's careers page and normalized into a canonical job model.