Ssreferrals

Director of GTM System and Applied AI

Remote US · Director

Sponsorship not specified$200k-$250kDetected 27 days ago

Full-Stack DevelopmentHubSpotSalesforceMarketoCRMSalesOnboardingLeadershipMentoring

About the role

Why join Sprout's Revenue Operations team?
At Sprout Social, our Sales and Customer Experience team is the driving force behind how today's most innovative brands use Sprout to power the future of customer connection.
Just as importantly, we believe in the power of our people.

Own the GTM Tech Stack: Manage the architecture, configuration, and governance of all non-Salesforce platforms (Outreach, Gong, ZoomInfo, Fullcast, Openprise, etc.).
Drive Salesforce Strategy: Serve as the GTM business owner for CRM requirements
partner tightly with IT to prioritize the RevOps backlog and keep Salesforce aligned with revenue operations.
Lead and contribute to the GTM AI Roadmap & COE: Direct GTM AI Engineers building custom workflows
establish the Center of Excellence (COE) standards for AI governance, UAT, and build vs. buy decisions.
Build & Prototype: Take a hands-on role in developing and launching AI workflows, automations, and integrations - writing requirements, prototyping in agent frameworks, and getting into the API/data weeds when needed.
Govern Data Quality: Maintain system integrations, routing, and enrichment workflows to ensure clean, reliable data across the full stack in partnership with the Data/BI and IT teams.
Optimize & Consolidate Tooling: Run a structured system intake model with clear SLAs, and strategically consolidate redundant software to build a leaner tech stack.
Champion Team Leadership: Lead, unblock, and develop a high-performing team (GTM AI Engineers, Business Analyst, and GTM Systems Admin).
You should have the technical fluency to challenge engineers on architecture, make sharp build/buy/integrate decisions, and get into the weeds when the situation calls for it.

7+ years in GTM systems, sales operations, or revenue operations, with meaningful time both owning systems hands-on and leading technical teams.
Experience managing technical ICs (engineers, analysts, or systems specialists) and providing meaningful technical direction.
Strong Salesforce fluency as a business stakeholder and power user with the ability to write clear requirements and evaluate technical tradeoffs.
Experience managing or partnering with an IT or technical team as the business owner of a shared system.
The minimum qualifications for this role include:
Direct hands-on experience with two or more of our core stack: Claude, Gong, ZoomInfo, Lusha, Cognism, LeanData, Openprise, or Fullcast.

Familiarity with agent frameworks or platforms (Claude Agent SDK, n8n, Vercel AI SDK).
Hands-on experience with Fullcast and/or Openprise.
Proven track record of driving software stack consolidation in B2B SaaS.
Experience with Marketing Automation (Marketo, HubSpot) and lead lifecycle design.
Direct hands-on experience with Salesforce CPQ or Revenue Cloud.
Complete Sprout Social's new hire training & onboarding program alongside other new Sprout team members to gain a broader understanding of our products and organization.
Map the current stack state, integration gaps, and data quality debt.
Align with the VP of RevOps on GTM AI roadmap priorities and sequencing.

Consistently executing against the AI and systems roadmap, optimizing revenue engine velocity and efficiency.
Successfully reducing stack redundancy while expanding the capabilities of our core tools.

16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.
$200,000.00 -$250,000.00 OTE annually.
OTE is governed by an incentive plan.
It is the sum of a fixed base salary plus incentives at target performance.
Incentive compensation will vary based on performance.
Offers are made within this range, with opportunities to grow within the broader band based on performance and impact.
Our salary ranges reflect the expected earning potential for this role.
Our current hiring range for this role: $200,000.00 -$250,000.00 OTE annually.
We share both our current hiring range and our broader geographic salary bands to provide transparency into our compensation philosophy.
Zone 1 (New York, California, Washington): $220,000.00 - $330,000.00 OTE
Zone 2 (All other US states): $200,000.00 - $300,000.00 OTE
We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits.
Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.
Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout's equity plan.
Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, a
We invest in our team with a comprehensive, competitive benefits program:
Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).

However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed.

This listing is sourced directly from Ssreferrals's careers page and normalized into a canonical job model.