Metergysolutions

Customer Relations Specialist (Contact Centre, Spanish)

Toronto, Ontario

Sponsorship not specifiedCAD 48k-CAD 55kDetected 14 days ago

AccessibilityOutbound SalesExcelCustomer SupportCommunicationProblem Solving

About the role

This position is accountable for enhancing the customer experience through providing timely, helpful and professional assistance to customers who contact us.

We're a technology company that drives huge carbon emission reductions.
Metergy is a portfolio company of Brookfield Infrastructure Partners.
Our Mission Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
This achievement reflects our unwavering commitment to building a workplace that's respectful, inclusive, and high-performing.
Come be part of a team that leads with passion, thrives on positivity, and delivers with precision.

Must have previous call centre experience in an inbound call centre environment and/or experience with direct customer interaction in a service-oriented environment.
Ability to remain calm and professional in stressful situations
Ability to work in a fast-paced environment.
Good keyboarding skills with experience with both Word and Excel software
Experience working in multiple systems
Ability to adapt to a changing environment

Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members.

Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
At Metergy, we don't just believe in our people; we champion them.
When individuals feel valued, supported, and inspired to grow, incredible things happen.
That's why we're thrilled to be recognized as a Great Place to Work for the second consecutive year!
We're proud of who we are and even prouder of where we're headed.
Metergy office location is in Markham but will be moving to North York toward the end of 2026!
Displaying professional telephone etiquette when communicating with customers

This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.

This listing is sourced directly from Metergysolutions's careers page and normalized into a canonical job model.