WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands)

[WEBTOON] Office & Facilities Manager

El Segundo, California · Contract

Sponsorship not specifiedDetected 6 days ago

Project ManagementLeadershipCommunication

About the role

WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms.
As the global leader and pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics and visual storytelling for fans and creators.
As the Office & Facilities Manager, you'll oversee office operations, facilities, employee events, and visitor experience while leading a team of two Office Coordinators.

Responsibilities

Lead and inspire a team of two Office Coordinators, cultivating a shared commitment to high-quality service and collective success.
Manage relationships with building management, vendors, contractors, and service providers.
Own the end-to-end visitor experience, ensuring every guest receives a professional and welcoming experience.
Develop, document, and continuously improve SOPs, playbooks, and operational workflows that create consistency and scalability.
Create self-service resources, office guides, and employee communications that empower employees while establishing clear service boundaries.
Manage workplace budgets, office supplies, furniture, inventory, maintenance, and facilities projects.
Partner closely with HR, IT, Security, Finance, and business leaders to support company initiatives.
Lead by example by proactively addressing workplace needs, whether coordinating vendors, assembling furniture, troubleshooting office issues, preparing for events, or jumping in wherever support is needed.
Ensure workplace safety, emergency preparedness, and compliance with company policies and building requirements.
WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, and other screens around the world, and the company's content partners include Discord, HYBE, and DC Comics, among many others.

Requirements

Bachelor's degree or equivalent experience.
5+ years of experience in workplace operations, office management, facilities, hospitality, or a related field.
2+ years of people management experience.
Proven experience managing vendors, facilities, budgets, and multiple cross-functional projects.
Ability to thrive in a fast-paced, evolving environment while delivering an exceptional employee and visitor experience.

Compensation

Salary Range & Description

Company info

We're looking for a hands-on leader to build and elevate the workplace experience for our Los Angeles office.

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