Desjardins
Advisory Agent, Member and Client Experience
Saint-Apollinaire, CA · Full-time
Sponsorship not specifiedDetected 62 days ago
Business DevelopmentAdaptabilityInternal Audit
About the role
- As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied.
Responsibilities
- Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own.
- Contribute to business development and maintain business relationships through service delivery and activities.
- Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.
Requirements
- Knowledge of French is required
Skills
- The work mode arrangement for the position is full-time on site.
- This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment.
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