MRI
Program Manager
Cleveland, Ohio Office
Sponsorship not specifiedDetected 7 hours ago
Data AnalysisProject ManagementStakeholder ManagementExcelM&AProcess ImprovementLeadershipCommunicationMicrosoft Office
About the role
- This role will play a critical role in driving global and regional strategic projects that enhance business operations and contribute to our overall organizational goals.
- This position reports directly to the VP of Business Operations.
- Act as project sponsor or program manager: define scope, timelines, milestones, resource plans, stakeholder engagement, risk management, and governance.
Responsibilities
- Lead the design, execution, and oversight of strategic, transformational, or value-creation projects across the organization (e.g. cost optimization, growth initiatives, M&A integration, systems implementation, process transformation).
- Collaborate with cross-functional teams, including senior leadership, to define project scope, objectives, and deliverables, and ensure effective communication throughout the project lifecycle.
- Identify opportunities for process optimization and implement solutions that enhance efficiency, productivity, and scalability within business operations.
- Stakeholder Engagement: Collaborate with cross-functional teams, including senior leadership, to define project scope, objectives, and deliverables, and ensure effective communication throughout the project lifecycle.
- Process Improvement: Identify opportunities for process optimization and implement solutions that enhance efficiency, productivity, and scalability within business operations.
- Documentation and Reporting: Maintain comprehensive project documentation and prepare detailed reports for executive review and decision-making.
- Provide executive support or "chief-of-staff" style functions as needed (e.g. agenda setting, meeting preparation, strategic planning support).
- Mentor or manage junior team members supporting strategic initiatives or project work.
- This role often operates at the intersection of strategy, operations, and execution - combining the strategic mindset of a consultant with the hands-on drive of a builder.
- Experiences that deliver real value every day.
Requirements
- Proven track record of leading and delivering complex, cross-functional projects from initiation through execution and follow-through.
- Excellent communication, presentation, and stakeholder management skills, including ability to engage senior executives.
- Experience with change management, process improvement, organizational alignment, and influencing without direct authority.
- Ability to work in a fast-paced, ambiguous environment with shifting priorities.
- Familiarity with relevant tools (project management software, dashboards, data analytics / BI tools, Excel / PowerPoint).
- The role is a senior operational / strategic hire - not a purely tactical project manager, but rather a high-leverage role with visibility and broad influence.
Nice to have
- 7+ years of relevant experience (strategy consulting, corporate strategy, operations, project / program management) - ideally with exposure to private equity / portfolio operations or technology / software companies.
- MBA or advanced degree is often preferred (or equivalent experience).
- Prior experience in software, technology, or enterprise SaaS / data-driven operations is a plus.
Skills
- Strong analytical and quantitative skills (business case modeling, financial impact assessment, KPI development).
Benefits
- Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
- Enjoy peace of mind over yours and your family's health with our medical coverage options and HSA benefit
- Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
- Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 15 hours of 'Flexi' time a year
- Further your professional development and growth with our generous Tuition Reimbursement offerings
- We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
- We believe that Belonging is a direct result of Diversity, Equity, and Inclusion.
Company info
- From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play.
- Fulfilling that mission is only possible because of one thing: exceptional people.
- People like you!
- Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated.
- And we know those experiences begin with our people.
- We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong.
- Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day.
- At MRI, one of our core values is to strive to amaze.
- Because that's what industry leaders do.
- Amazing growth requires amazing employees.
- Are you up to the challenge?
Visa & Work Authorization
- Act as project sponsor or program manager: define scope, timelines, milestones, resource plans, stakeholder engagement, risk management, and governance.
This listing is sourced directly from MRI's careers page and normalized into a canonical job model.