StubHub

StubHub

Director of Product - Marketplace Policy

New York, New York, United States · Director

Sponsorship not specifiedDetected 13 days ago
Machine LearningData ScienceA/B TestingDesign SystemsLeadership

Stay score

odds of building a lasting career here

40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

Personalize to your clock →

Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 11 green-card filings in this occupation, 82% were for a worker who already held the job.

Files H-1B transfers

15 transfer filings in the last year, covering 15 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

No reports yet — be the first to help the next applicant.

About the role

  • You will establish the frameworks, systems, metrics, and governance that determine how StubHub balances buyer experience, seller experience, marketplace growth, risk, and financial performance.
  • Your portfolio will span areas including listing risk, buyer policy abuse, seller fault attribution, seller charges and non-payment, transaction risk, payment decisioning, and related marketplace policies.
  • This is a highly visible leadership role.

Responsibilities

  • Build alignment among senior leaders around how StubHub should approach different categories of marketplace risk.
  • Develop a clear understanding of long-tail marketplace risks and ensure they are reflected in product and business strategy.
  • Own the system-level product architecture across listing risk, policy abuse, transaction risk, payment decisioning, seller fault, seller charges, and related policy systems.
  • Design systems that continuously improve as new data, marketplace behavior, and outcomes become available.
  • Create clear mechanisms for measuring false positives, false negatives, customer consequences, and financial consequences across major decision systems.
  • Build frameworks that make the financial and customer consequences of changing those controls explicit.

Compensation

  • Lead the evolution of seller fault attribution, buyer compensation, policy abuse detection, seller charges, and related marketplace rules.

Benefits

  • Partner with Engineering and Data Science to develop high-quality machine learning and decisioning capabilities that improve the precision of marketplace interventions.

Company info

  • The Admissions team owns the fan journey from purchase through venue entry.
  • We orchestrate a real-time fulfillment network connecting sellers, partners, and systems to get buyers in reliably and delightfully.
  • When things go wrong, we diagnose and resolve issues quickly through resilient systems, automation, and intelligent interventions that protect the buyer experience and strengthen marketplace trust.
  • Marketplace Policy sits at the center of some of the most consequential decisions in that ecosystem.
  • The team determines how StubHub manages risk and resolves situations in which the interests of buyers, sellers, and the business can come into conflict: which inventory should be allowed onto the marketplace, when seller friction is warranted, how responsibility is assigned when fulfillment fails, how legitimate buyer claims are distinguished from policy abuse, and how financial risk should be balanced against growth and customer experience.
  • Our ambition is not simply to manage these tradeoffs more effectively.
  • It is to expand the frontier, building increasingly intelligent systems that improve buyer trust, reduce unnecessary seller friction, and strengthen marketplace economics at the same time.
Apply directly at StubHub →Create a free account for alerts like thisView StubHub immigration profile

This listing is sourced directly from StubHub's careers page and normalized into a canonical job model.