Staff

Director, Visitor Center

Boston Campus · Director

Sponsorship not specified$104k-$130kDetected 31 days ago

CRMRecruitingLeadershipCommunication

About the role

The Director of the Visitor Center is the architect of the "aha" moment for a visiting prospective student and family.
Reporting to the Vice President of Enrollment Management, the Director plays an integral role in providing the first on-campus experience for many prospective students and their families.
The management of the Visitor Center includes a daily briefing with the Student Ambassadors and Admissions Counselor of the Day, highlighting visitor profiles and reviewing their agenda.

The Director develops and refines campus tours, Student Ambassador training and management, and ensures that every guest receives personalized attention.
The Director serves as the liaison for the Enrollment Management Division in planning on-campus recruitment events, ensuring that they also maintain the highest level of attention.
This is a highly visible position that collaborates closely with other leaders in the Institutional Advancement, Student Affairs, Academic Affairs and Enrollment Management Divisions.
Design and continuously reimagine a signature visit experience strategy aligned with enrollment goals and institutional brand standards.
Lead multi-year strategic planning for the Visitor Center, including capital improvement recommendations, aligned with the Emerson 2030 Strategic Plan.
Lead recruitment, training and talent development across the Student Ambassador program, making it a highly competitive and desirable student employment position.

Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.

$104,000.00 - $130,000.00 annually, commensurate with experience.
In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.

include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible.
Additional benefits, such as life and disability coverage and commuter offerings, are available.
Please refer to our benefits website for a full list of benefits and eligibility requirements.

This listing is sourced directly from Staff's careers page and normalized into a canonical job model.