Roblox
Hardware & Testing Lab Technician
San Mateo, CA, United States
H1B sponsorship available$50k-$62kDetected 18 hours ago
iOSAndroidCI/CDProject ManagementJiraProcurementCustomer SupportTest AutomationDNSAR/VRCommunicationOrganizational Skills
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odds of building a lasting career here
42Risky
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.
- Success in this role requires someone who takes full ownership of their work, holds themselves accountable, and can be counted on to follow through.
Responsibilities
- Provide break/fix support for hardware failures during business hours, including battery swaps, cable replacements, device resets, and component-level troubleshooting.
- Support hardware procurement by receiving shipments, validating orders against POs, and coordinating with vendors and internal teams.
- Partner with Engineering to define and maintain runbooks for device setup, configuration standards, and escalation paths.
Requirements
- This infrastructure is critical to Roblox's ability to ship quality software rapidly.
- 3+ years of experience in IT operations, device lab management, hardware support, or a similar hands-on technical role.
Compensation
- For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below.
Benefits
- Perform daily proactive health checks across the device farm, identifying and resolving stuck states, failed devices, loose cabling, thermal issues, and connectivity drops before they impact testing throughput.
- Manage device retirement and recycling workflows, including secure data wipe and vendor coordination.
- Provide clear, consistent reporting on device health, inventory status, and operational metrics to leadership.
Visa & Work Authorization
- For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
This listing is sourced directly from Roblox's careers page and normalized into a canonical job model.