Snap-on
Customer Service Rep 1
Lincolnshire, IL, US
Sponsorship not specified$20k-$25kDetected 15 days ago
Outbound SalesCustomer SupportCommunication
About the role
- § Provide immediate determination of customer needs.
Requirements
- This will include basic and advanced software and hardware troubleshooting and operational questions § Ability to communicate effectively & positively via calls, potentially diffusing escalated situations as needed.
Nice to have
- § At least 1 year previous Customer Service experience preferred.
- § High School diploma or equivalent. § College degree or equivalent experience in the Automotive Industry preferred.
Compensation
- Other Requirements: § Automotive troubleshooting and hands-on repair experience preferred. § Must possess strong verbal and written communication skills and have a professional demeanor. § Ability to prioritize, organize and manage multiple
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