Synchronyfinancial

Synchronyfinancial

VP, PRISM Product Manager

Chicago, Illinois, USA · Vp · full-time

No sponsorship$135k-$230kDetected 35 days ago
Product StrategyProject ManagementAgileStakeholder ManagementOnboardingLeadershipCommunication

About the role

  • The ideal candidate is an exceptional communicator who can translate business strategy into clear priorities, simplify complex topics for leadership as well as delivery teams, and ensure commitments are understood and met.
  • Our Way of Working: We?re proud to offer you flexibility.
  • Serve as the primary communicator for multiple value streams - articulating vision, roadmap, business value, priority changes, and delivery status to SynApps stakeholders and senior leadership.

Responsibilities

  • Own product strategy and roadmap for SynApps value streams, ensuring alignment to Prism and enterprise objectives, and partnering with other SynApps product leaders to manage dependencies and shared platform impacts.
  • Lead end-to-end delivery of new products, capabilities, and features from discovery and definition through implementation, release readiness, and adoption.
  • Drive stakeholder alignment and decision-making across Credit Acquisition, Fraud, IT, Prism pillars, and other Agile Train teams-balancing needs, negotiating tradeoffs, and securing commitments.
  • Proactively manage difficult conversations and escalations: identify misalignment, delivery risk, scope conflicts, and blockers early; facilitate resolution with clear options and recommendations; escalate when needed.
  • Refine and validate requirements by partnering with Product Owners, engineers, and architecture to translate business needs into well-defined features, acceptance criteria, and outcomes; ensure solution design meets intent and is scalable.
  • Own prioritization by applying product judgment, business impact, and data to maintain a transparent, defensible backlog and plan.
  • Lead PI Planning: align scope to capacity, manage dependencies, secure commitments, set stretch goals, and communicate planned vs. delivered outcomes.
  • Develop and coach Product Owners, continuously improve SynApps delivery, change control, and stakeholder engagement practices.
  • Perform other duties and/or special projects as assigned.
  • This leader will drive cross-functional alignment across business owners, Product Owners, technology partners, and Prism pillar teams to deliver measurable outcomes that grow the business and optimize credit acquisition processes.

Requirements

  • Bachelor?s degree and 4+ years of relevant experience in consumer/commercial credit management, lending, marketing, or related field in a credit card/consumer credit decisioning environment
  • or in lieu of a bachelor?s degree, 8+ years of relevant experience.
  • 5+ years? experience with strong technical abilities (working closely with technology teams, understanding integration/dependency impacts).
  • 3+ years Agile Product Owner (or similar) experience.
  • 2+ years Project Management experience.
  • 2+ year experience with Agile and SAFe/scaled agile methodology.
  • Ability and flexibility to travel for business as required Desired Characteristics: Demonstrated ability to lead through influence in a highly matrixed environment and hold teams accountable without direct authority.
  • Proven strength in stakeholder management-including driving decisions with senior leaders, resolving conflict, and negotiating tradeoffs.
  • Exceptional written and verbal communication: SLT-ready updates, crisp facilitation, and the ability to translate complex technical work into business impact.
  • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.

Nice to have

  • SLT-ready updates, crisp facilitation, and the ability to translate complex technical work into business impact.
  • Deep expertise in credit acquisition processes
  • familiarity with consumer and commercial lending products and practices.
  • Master?s Degree or MBA with advanced analytic focus (or equivalent) preferred.

Compensation

  • Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Benefits

  • 12 The salary range for this position is 135,000.00 - 230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Equal opportunity

  • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.
  • Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.
  • Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
  • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation.

Visa & Work Authorization

  • We will not sponsor individuals for employment visas, now or in the future, for this job opening
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This listing is sourced directly from Synchronyfinancial's careers page and normalized into a canonical job model.