Metergysolutions

Senior Client Success Manager - Key Accounts

New York, New York · Senior

Sponsorship not specified$115k-$135kDetected 79 days ago

CommunicationMentoring

About the role

About Metergy Solutions, LLC. ("Metergy") Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record.
As one of North America's most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years.
The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model.

Serve as a trusted advisor and primary strategic point of contact for our clients' executive and portfolio-level stakeholders, building deep relationships that influence client strategy and drive long-term partnership value.
Support the Director of Client Success in the continued growth and development of the Client Success function for our US business.
Develop and maintain multi-year success plans for top portfolios, defining objectives, milestones, and measurable outcomes that align client goals with business growth.
Support in the coaching, development and overall evolution the Client Success Managers and Client Success Specialists
Partner with Account Executives to identify opportunities, develop expansion strategies across the portfolio, and influence deal structures to support growth.
Champion the voice of the client internally, advocating for resources, executive sponsorship, and cross-functional alignment to deliver a seamless client experience at scale.
We strive to create an inclusive and diverse workplace for all.

Benefits & Perks
Excellent health coverage and life insurance benefits - no waiting period!
Company-paid Long-Term Disability and Basic Life Coverage
Flexible Spending Account (FSA) options
Generous Paid Time Off Plan plus 10 paid holidays
Regular Social events - happy hours, summer & holiday parties, & more Metergy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We strive to create an inclusive and diverse workplace for all.

Lead client SteerCos, annual strategy sessions, and executive-level reviews, defining and maintaining a streamlined communication strategy tailored to each portfolio account.

Oversee the health of the overall client portfolio, proactively identifying risks, connecting issue resolution to portfolio-level impact, and navigating conflict across executive, operational, and technical stakeholders.
Regular Social events - happy hours, summer & holiday parties, & more Metergy is an

Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
At Metergy, we don't just believe in our people; we champion them.
When individuals feel valued, supported, and inspired to grow, incredible things happen.
That's why we're thrilled to be recognized as a Great Place to Work for the second consecutive year!
This achievement reflects our unwavering commitment to building a workplace that's respectful, inclusive, and high-performing.
Come be part of a team that leads with passion, thrives on positivity, and delivers with precision.
We're proud of who we are and even prouder of where we're headed.
Position This role is essential to Metergy as the point of contact for key accounts within our US market.
You will be a trusted advisor and strategic partner who works hand in hand with our Director, Client Success.
Note that this is not a people manager position but you will lead other Client Success professionals when it comes to supporting these key accounts.
Hybrid - 3 days in office in Long Island City, New York

equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status.

This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.

This listing is sourced directly from Metergysolutions's careers page and normalized into a canonical job model.