Tricon
Door Person - The James
Toronto, ON
Sponsorship not specified$41k-$61kDetected 16 days ago
HRCustomer SupportCommunication
About the role
- Tricon is the leader and most active developer in the marketplace with a 6,000+ pipeline of new units.
- To learn more, please visit: Tricon Toronto.
- In this environment, service is intentional, personalized, and consistently delivered to an elevated standard.
Responsibilities
- Proactively greet residents and guests at the building entrance, including welcoming residents outside when visible.
- Deliver a warm, professional welcome while anticipating resident needs and preferences.
- Support Concierge and Service Coordinator teams by facilitating resident requests with discretion, care, and attention to detail.
- Maintain a safe, organized, and guest-ready entrance environment, ensuring exterior and lobby-adjacent areas are consistently presentable.
- Manage the flow of residents, guests, vendors, and service providers while coordinating arrivals and access activities.
- Maintain a visible front-of-house presence, monitor access points, manage visitors and vendors, and support emergency and safety procedures.
- Runner Services & Resident Support
- Building Presence, Security & Operations
- Tricon was one of the first movers to enter Toronto's purpose-built rental apartment sector with scale in 2016 and is developing the highest quality multi-family portfolio in North America's fastest growing city.
- Team members are expected to anticipate needs, build meaningful relationships, and deliver with polish and consistency across every touchpoint.
Requirements
- Demonstrated ability to remain composed and effective in a fast-paced, high-visibility environment.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including:
- Frequently required to sit, talk, and hear.
- Frequently required to stand and move
- occasionally required to twist
- Strong interpersonal and communication skills with a refined and professional presence.
- Highly dependable, detail-oriented, and proactive.
- Strong situational awareness and ability to manage multiple priorities in a dynamic setting.
- Basic familiarity with building systems and technology (e.g., access control, communication tools).
- Minimum Requirements:
- Flexible availability, including evenings, weekends, and holidays.
- Physical Demands:
- use hands to grasp, squeeze, finger, handle, and feel
- reach, push, and pull with hands and arms
Nice to have
- Previous experience in hospitality, luxury residential, or high-service environments preferred.
Compensation
- Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.
- $40,610.00 - $60,910.00
- This position is eligible for an attractive benefits and wellness package and an incentive opportunity of: 5%
- At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds.
- By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.
- We pride ourselves in providing a fair and equitable hiring process and will gladly review accommodations requests at any point in our selection process.
Benefits
- Vision abilities required by this job include close vision, distance vision, and depth perception.
- This position is eligible for an attractive benefits and wellness package and an incentive opportunity of: 5%
- Support Concierge operations during peak periods and coverage gaps, including resident assistance, inquiries, and service coordination.
- Concierge Support & Coverage
Company info
- At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds.
- Founded in 1988, and headquartered in Toronto, Tricon is one of North America's preeminent rental housing providers.
- The Door Person operates as a part of a premium residential community within the portfolio - designed to deliver a hospitality-driven living experience that goes beyond traditional property management.
- Roles within this community are distinctly different from those at traditional multi-residential.
Equal opportunity
- If you require an accommodation, please contact our Human Resources department at AccessibilityHR@triconhomes.com.
This listing is sourced directly from Tricon's careers page and normalized into a canonical job model.