D2B Groups

Engine Shop Supervisor

Raleigh, North Carolina, United States

Sponsorship not specifiedDetected 28 days ago

LeadershipCommunicationOSHA

About the role

Success is measured by shop throughput, repair quality, technician development, and customer satisfaction.
Direct day-to-day shop operations, including job assignment, scheduling, and prioritization to maximize technician productivity and meet customer deadlines.
Provide hands-on technical leadership and act as the shop's escalation point for complex diagnostics and repairs across CAT engine platforms (e.g., C7, C9, C13, C15, C18, and 3500 series).

Champion shop safety: ensure compliance with OSHA and company policies, conduct safety talks, and maintain a clean, organized, hazard-free work environment.
Mentor, train, and develop technicians at all skill levels; conduct performance feedback and support career progression.
Manage warranty documentation and ensure repairs are completed in line with CAT and manufacturer guidelines.
Maintain shop tooling and equipment, recommending purchases and repairs as needed.
2+ years in a lead technician, foreman, or supervisory capacity managing a shop team.
Ability to lead, motivate, and hold a team accountable while staying technically engaged on the floor.
ensure compliance with OSHA and company policies, conduct safety talks, and maintain a clean, organized, hazard-free work environment.

5+ years of hands-on diesel engine repair experience, with demonstrated expertise on Caterpillar engines (dealer or industrial service shop environment strongly preferred).
High school diploma or equivalent
technical/vocational diesel certification or CAT factory training a plus

Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Training & Development

Coordinate with the parts department, service writers/advisors, and customers to communicate job status, timelines, and additional repair needs.
Solid organizational and communication skills; comfortable interfacing with technicians, parts, service, and customers.

This listing is sourced directly from D2B Groups's careers page and normalized into a canonical job model.