Exeter Finance
Manager Impounds
Irving, TX, USA
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About the role
- In addition, the Impound Manager is responsible for the oversight, monitoring and relationship with applicable Impound Vendors for property damage appraisal, impound recovery, and impound location/detection.
- Responsibilities and functions include the oversight of processes, reporting, process gap detection, associate management and performance tracking.
- and functions include the oversight of processes, reporting, process gap detection, associate management and performance tracking.
Responsibilities
- Manage, Direct and Assign volume within the Impound processes for appropriate handling within established policy and procedures
- Collaborate and assist other departments across the organization, as needed as well as with the Bankruptcy Servicer
- Can effectively collaborate with peers and leadership
Requirements
- General knowledge of collections policies and procedures and the Fair Debt Collection Practices Act (FDCPA).
- Working knowledge of Microsoft Office Suite, including Excel and Word.
Nice to have
- Experience and knowledge in regulations, compliance requirements, and processes preferred
Skills
- Established verbal and written communication skills.
- skill set, experience, qualifications and other job-related reasons.
Compensation
- The pay range for this role is $58,900.00 - $80,900.00 annually.
Benefits
- Staffing assessment and allocation for proper coverage for Impound Call Handling, Account Processing and Function Completion
- Education and Work Experience
Company info
- At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase.
- By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car.
- Every team member is integral to our success.
- Whether you're at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment.
- Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.
Equal opportunity
- Exeter Finance LLC is an Equal Opportunity Employer.
This listing is sourced directly from Exeter Finance's careers page and normalized into a canonical job model.