Broadcom

Senior Program Manager – Channel Incentives & Platform Adoption

USA-AZ-Remote Location · Senior

Sponsorship not specified$155k-$248kDetected 22 days ago

Data VisualizationCRMSalesForecastingVendor ManagementCustomer SuccessLeadershipCommunication

About the role

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The ideal candidate brings strong expertise in data, automation, and AI-driven operations to improve scalability, efficiency, and program impact.
In addition, as a valued member of our team, you'll be eligible to receive a competitive new hire equity grant and annual equity awards, directly connecting your success to the company's growth.

Customer Lifecycle & VCF Adoption (Through Partners)
Design and optimize operational processes that enable PADs and partners to drive customer lifecycle outcomes (onboarding, adoption, expansion, renewals) for the VCF platform and add-ons.
Translate VCF platform adoption goals into programmatic workflows, tools, and KPIs that support PAD execution.
Track and provide visibility into partner-led customer outcomes, including VCF adoption, add-on attach, usage, and retention.
Partner Program & Incentives Operations
Operationalize partner programs aligned to VCF platform adoption and expansion, in support of PAD-led partner strategies.
Partner closely with the incentives/program lead to execute rebates, activity-based incentives, and adoption programs.
Own end-to-end incentive operations including tracking, validation, accruals, and payout execution, ensuring accuracy and auditability.
Drive simplification and automation of incentive structures and claims processes.
Build and maintain executive dashboards and KPI reporting to provide PADs with clear visibility into partner performance and VCF lifecycle metrics.

12+ years of experience in Channel Operations, Partner Operations, or Sales Operations.
Strong understanding of partner-led customer lifecycle models (reseller and services).
Experience with partner programs, incentives, rebates, and payout operations.
Experience applying AI, automation, or advanced analytics in an operations environment.
Bachelor's degree required.
Excellent communication skills with the ability to influence across a matrixed organization.
Experience supporting field sales or partner-facing roles (e.g., PADs, account teams) with data, tools, and operational processes.
Strong analytical skills with experience building dashboards and KPI frameworks (e.g., Tableau, Power BI).
Strong project, process, and change management capabilities.
Success Metrics (What Good Looks Like)
PAD Effectiveness: Improved partner performance and consistency driven through PAD scorecards and insights
VCF Platform Adoption: Increased partner-led adoption and consumption of VCF
Add-On Attach Rate: Growth in attach of key add-ons across partner-led deals
Incentive Accuracy & Efficiency: ≥99% accuracy in incentive tracking and payouts
faster payout cycles

The On Target Earnings (OTE) range for this position is USD 154,700.00 To USD 247,500.00
OTE includes Sales Incentive Commission in accordance with relevant plan documents and salary.
In addition, as a valued member of our team, you'll be eligible to receive a competitive new hire equity grant and annual equity awards, directly connecting your success to the company's growth.
All subject to relevant plan documents and award agreements.

Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time.
The company follows all applicable laws for Paid Family Leave and other leaves of absence.

consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other

This listing is sourced directly from Broadcom's careers page and normalized into a canonical job model.