Clearfield

Clearfield

Regional Director (Pacific Northwest)

Seattle, WA · Director

Sponsorship not specified$170k-$220kDetected 6 days ago
Customer SupportLeadershipCommunication

About the role

  • Whether it's at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.
  • As a Regional Director, you will be reporting to the VP of Operations and overseeing our airports in the North West region.
  • This position requires a deep understanding of leadership, strategic vision, and a high level of business savvy.

Responsibilities

  • Set goals and strategies to drive KPIs related to security, service and sales & drives results against plan through regional leadership
  • Responsible for inspiring and developing leaders and ambassadors
  • Build and maintain strong relationships with internal and external stakeholders: Airport Leadership, TSA, Contractors, Suppliers, Vendors and CLEAR Team Members across the CLEAR region
  • Drive policy and procedural compliance with regulatory and legal requirements, escalating to senior/executive management as necessary
  • Partner with public affairs team for civic engagement opportunities
  • Drive KPIs related to security, service and sales, across your portfolio of the business.
  • Develop and implement comprehensive strategies to enhance security protocols and risk mitigation efforts across all business units.
  • Optimize service delivery frameworks to improve customer satisfaction and operational efficiency.
  • Lead sales initiatives and portfolio growth by identifying new revenue streams and strengthening existing client relationships.
  • CLEAR is building THE secure identity company of the future.

Requirements

  • 10+ years of experience in Operations leadership required
  • You are customer-centric, data driven, and have experience driving sales
  • You are a creative and methodical leader, a solid communicator, and have exceptional interpersonal skills.
  • Multi Unit leadership experience required
  • Ability to travel 75% of the time
  • Required to successfully complete a government background investigation

Nice to have

  • Bachelor's degree or higher preferred

Compensation

  • The total compensation range for this role is $170,000-$220,000, depending on levels of skills and experience.

Company info

  • Our mission is to make experiences safer and easier-physically and digitally.
  • We are looking for an Operations expert who consistently has their finger on the pulse of day-to-day tactical multi-unit operations.

This listing is sourced directly from Clearfield's careers page and normalized into a canonical job model.