Rhodes

Campus Visit Coordinator

Memphis, Tennessee

Sponsorship not specifiedDetected 27 days ago

AccountingExcelProcess ImprovementHRISCustomer SupportCommunicationMicrosoft Office

About the role

Work with Enrollment Services to initiate process improvement regarding on-line scheduling and customer concerns. - Work as a team with interns and admission counselors to ensure a quality campus experience for students and families.
A complete application includes a cover letter and a resume. #LI-MH1 #HEJ

Maintain accurate inventory of admission materials and coordinate mailing of counselor material requests.
Hire, train, and supervise student employees and manage interns who help support campus visit tasks.
Manage office space, maintain inventory, and coordinate ordering of office supplies to ensure a well-organized and efficient work environment.
Manage on-line visit requests, send confirmations, and update on-line visit software with appropriate visit information. Work with Enrollment Services to initiate process improvement regarding on-line scheduling and customer concerns.
Effectively communicate with current members of the College community and prospective students and families regarding visit requests in order to create a personalized visit.
Maintain working knowledge of office policies and procedures and of computers and software used in the office.
Provide support to the student tour guide program through schedule maintenance and attendance records. Submit compensation requests through WorkDay as tours are conducted.
The Campus Visit Coordinator provides accounting and administrative support for the Enrollment Division - including Vice President for Enrollment, Director of Admission, admission counselors, Senior Fellows, and other student employees to create a team environment for coordinating visit data and scheduling activities for prospective students and their families.

Demonstrated quality customer service experience required.
Must have exceptional communication and interpersonal skills and the ability to prioritize and manage multiple projects.
Must be self-directed, have a passion for serving others, be able to anticipate needs of students and families and to construct visits that exceed expectations.
Proficiency in Microsoft Word, Outlook and Excel required.

This listing is sourced directly from Rhodes's careers page and normalized into a canonical job model.