Zensurance

Commercial Insurance Claims Advisor (Remote First)

Toronto, ON

Sponsorship not specifiedCAD 50k-CAD 68kDetected 585 days ago

CRMSalesCommunicationCollaborationProblem SolvingClaims Management

About the role

As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience.
There's no time this matters more than when we're helping our clients navigate a claim.
Here's what makes our team special: ✔ We Fuel Your Growth We invest in your learning with a broad training schedule in your first three months.

Client Advisory: Support and advise clients as soon as they report a claim.
Claims Management: Actively manage and maintain open claims files.
System Administration: Assist with the administration and upkeep of our claims document management system.
Process Documentation: Support the creation and review of internal process flows, job aids, guides, and lesson plans.
Support and advise clients as soon as they report a claim.
Actively manage and maintain open claims files.
Support the creation and review of internal process flows, job aids, guides, and lesson plans.
If you need support, let us know, we're here to help.
Virtual & in-person team-building events to strengthen our culture We're building something special.

Commercial Insurance Experience: 2+ years of commercial lines insurance experience.
Claims Background: 2+ years of direct claims experience.
Soft Skills: Ability to provide empathy and sensitivity during difficult conversations.

Ability to provide empathy and sensitivity during difficult conversations.
However, please don't use AI assistants during the live interview itself.
Communication: Able to communicate with clients in a clear, simple manner.
Detail & Flexibility: Strong attention to detail and proven flexibility when managing multiple clients at a time.
Industry Designations: CRM, CAIB, or CIP designations are a great asset.

Home office allowance to create a comfortable workspace
Flexible health and dental plans for families, including mental health support
Health & personal spending accounts to invest in wellness your way
Parental leave top-up, because family comes first 🚀 Investing in Your Growth
Education assistance reimbursement for courses, conferences, books, and memberships

Zensurance is redefining commercial insurance for Canadian businesses.
Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.
Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change.
Business is hard work, but insurance doesn't have to be!
We empower business owners with simple, tech-driven insurance solutions through our online platform.
Our success is fueled by our team-oriented culture and four core values: DELIVER - We set ambitious goals and achieve them.
INCLUDE- We foster an open and safe space for all.
Zensurance has been recognized for its rapid growth and industry impact: ✅ Deloitte's Technology Fast 50 (2023, 2024, 2025) ✅ Deloitte's Technology Fast 500 (2024, 2025) ✅ Top Insurance Employers (2022) At Zensurance, we value ownership, collaboration, and innovation.
If you're looking to build something meaningful in a fast-growing, customer-focused company, we'd love to hear from you!
At Zensurance, delivering a positive customer experience is core to our values.
We're looking for a Claims Advisor who embodies our values and brings a passion for delivering an exceptional customer experience with each interaction.
You'll manage and advocate for our clients throughout the lifecycle of their claims, working directly with clients, adjusters, and vendors.

This listing is sourced directly from Zensurance's careers page and normalized into a canonical job model.