Great American Insurance Group
Customer Service Representative
Cincinnati, OH (USA) · Junior · Part-time
Stay score
odds of building a lasting career here
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- Great American Insurance Group's member companies are subsidiaries of American Financial Group.
- We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed.
- With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
Nice to have
- Seeking a 10am-7pm ET shift
- Seeking a 11am-8pm ET shift
- Responds to inquiries, complaints, and concerns regarding the claims handling process and procedures.
- Take 20-25 inbound calls per day
- Resolves routine and non-routine incoming insured requests, while referring more complex issues to more experienced staff.
- Troubleshoot customer questions
- Researches and resolves simple to moderately complex customer complaints to ensure customer satisfaction and retention.
- Responsible for documenting processes used to correct issues.
Compensation
- Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.
Benefits
- We offer competitive benefits packages for full-time and part-time employees*.
- Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
- Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
- Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.
Company info
- We are looking for a candidate to join our High Performing Team who values growth, development, and providing a memorable customer experience.
This listing is sourced directly from Great American Insurance Group's careers page and normalized into a canonical job model.